Fractional Head of People

ABOUT XP HEALTH:

At XP Health, we're on a mission to revolutionize vision care through cutting-edge technology, including augmented reality, while ensuring a delightful and seamless user experience. We aim to make high-quality eye care accessible to everyone. Today, we are honored to serve over 3,000 clients, including several Fortune 500 logos and notable Silicon Valley companies. With passionate founders and a team that boasts deep expertise in the field, XP Health has driven efficient, best-in-class growth to date, and is hungry for more. 

We invite you to become part of our dynamic and diverse team, where unique perspectives meet unparalleled growth opportunities. With over $50M in funding raised, including our Series B round in early 2024, we’re positioned for exciting new challenges and impactful contributions to the healthcare landscape.

The Opportunity

As the Fractional Head of People at XP Health, you will play a pivotal role in shaping our company culture, scaling our team, and ensuring that we attract, develop, and retain top talent. This is a unique opportunity to lead People Operations in a high-growth, innovative startup environment and make a significant impact on our journey. You will be responsible for developing and executing HR strategies that support our business objectives, fostering a positive work environment, and ensuring compliance with labor laws and regulations. Your work will directly influence the employee experience, driving engagement, performance, and retention at every level of the organization.

Key Responsibilities

• Define the company's people strategy, including onboarding/offboarding, L&D, workforce planning, and org design in partnership with senior executive leaders. 
• Design and implement initiatives to enhance employee engagement, satisfaction and retention. 
• Lead efforts to assess and improve company culture (including Engagement Survey, All Hands, Company Retreat, Boba Chats, social/impact activities, etc). 
• Develop and implement performance management systems, career pathing, and programs to support growth for both managers and individual contributors. 
• Serve as a strategic HR business partner to leadership and managers, facilitating sensitive conversations including performance improvement planning and conflict resolution
• Drive XP's talent acquisition and retention strategy. 
• Collaborate with the recruiting team. 
• Develop and implement HR policies and procedures aligned with company culture and values. 
• Design and manage competitive compensation and benefits programs that align with company goals and market trends. 
• Ensure compliance with any relevant employment laws and regulations. 

Requirements

• 7+ years of experience in HR/People Operations, with at least 3 years in a leadership role.
• Experience in a high-growth tech startup environment is highly preferred.
• Proven track record of developing and implementing successful People Operations strategies.
• Strong knowledge of HR practices, labor laws, and regulations.
• Excellent interpersonal and communication skills.
• Demonstrated ability to lead and inspire a team.
• Strong strategic thinking and problem-solving abilities.
• Passion for fostering a positive and inclusive company culture.
• Ability to work in our San Carlos office as needed. 

Compensation & Benefits

We offer a competitive compensation package that includes salary, equity options, paid time off, bonuses, a 401K plan, and comprehensive benefits. We believe in taking care of our team members so they can focus on their work and personal development.

Diversity & Inclusion Commitment

At XP Health, we are committed to fostering a diverse and inclusive workplace that reflects the communities we serve. We believe that a variety of perspectives and experiences contribute to innovation and success. We welcome applicants from all backgrounds, including racial and ethnic minorities, individuals with disabilities, veterans, and members of the LGBTQ+ community. 

Our goal is to create an environment where everyone feels valued, respected, and empowered to contribute their unique talents. We encourage all individuals who are passionate about our mission to make vision care more affordable, accessible, and convenient to apply, and join us in building a more inclusive future together.

Come join our fast-growing team to disrupt and recreate a better vision care experience from the ground up!