Receptionist

The Firm

XTX Markets is an algorithmic trading firm that actively trades tens of thousands of instruments on over eighty venues with a daily volume of almost three hundred billion USD. We partner with counterparties, exchanges, and e-trading venues globally to provide consistent liquidity in the Equity, FX, Fixed Income, Commodity & Options markets, helping market participants throughout the world obtain the best prices in the various assets classes we cover.

We leverage the talent of the people who work here, modern computational techniques and state-of-the-art research infrastructure to analyse large data sets across markets quickly and efficiently, to maximise the effectiveness of our proprietary trading algorithms. The models that drive our trading strategies have evolved considerably over the last 10 years, from econometric methods that gave our company its name, to trees, to neural networks, to modern deep learning architectures. We are actively seeking new methods and ideas.

At XTX Markets technology is our business and we are a diverse organisation which attracts outstanding talent from across all industry backgrounds. We are focused on teamwork and our people collaborate on all aspects of the business, working openly and with respect for each other, our clients and the market. Our culture is non-hierarchical and one where everyone is valued. We strive for excellence in everything we do.

The Role

XTX are seeking a highly organized and customer-focused Receptionist to join our team. As the first point of contact for our office, you will be responsible for providing exceptional hospitality to all guests and ensuring the smooth operation of reception and office management duties. The ideal candidate should possess excellent communication skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment.

This role has opened as a result of an internal transfer. Accordingly we intend for this role to commence in February 2025 and are unable to accommodate a sooner start date.

Responsibilities

• Reception: Warmly welcome all guests, creating a positive and professional impression. Manage a busy phone system, handling incoming calls and identifying relevant calls. Arrange couriers and provide regular updates to consignees. Distribute office post to the appropriate teams. Liaise with onsite contractors, enforcing office procedures, and maintaining the front of house area. Conduct office tours and provide gym inductions to new starters.
• Meeting Room Management: Oversee the efficient scheduling and operation of all meeting rooms.
• Clinic Management: Organize logistics and appointments for various clinics, such as GP Clinics and Massage Clinics. 
• Office Management Support: Provide cover for annual leave, including facilities maintenance, health and safety responsibilities, and overall office operations. Book First Aid and Fire Marshal courses for staff when necessary. Coordinate with contractors and arrange permits as needed. Serve as a communication link between staff and building management for complaints and requests.
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Essential Attributes

• Previous experience in a receptionist or front desk role is preferred.
• Excellent interpersonal and communication skills.
• Strong organizational and multitasking abilities.
• Attention to detail and accuracy in handling tasks.
• Ability to remain calm and professional in a fast-paced environment.
• Proficiency in Microsoft Office Suite.

Benefits

• Onsite gym, sauna, and fitness classes at no charge
• Extensive medical benefits including an on-site doctor and therapist at no charge
• Breakfast and lunch provided daily
• Various supports for caregivers, including emergency dependent care
• Beautiful Kings Cross office: https://vimeo.com/257888726
• 25 days paid holiday per year + statutory holiday and paid sick days
• Generous Pension contributions