Platform Engineering Manager

Yalo

Hi! We’re Yalo! We’re on a mission to revolutionize how businesses sell in an omnichannel way with our intelligent sales platform and intelligent agents powered by cutting-edge AI. Imagine a world where businesses seamlessly connect with their customers across every channel—offering personalized experiences, anticipating needs, and delivering what they want with ease. That’s the reality we’re building at Yalo.

Born in Latin America and driven by its spirit of innovation, we’re transforming sales for businesses around the globe. From empowering businesses in emerging markets to helping enterprises scale intelligently, we’re redefining how companies engage with their customers and drive growth.

At Yalo, we believe the future of sales is personalized, omnichannel, intelligent, and conversational. Join us as we empower businesses to build stronger relationships and achieve remarkable results worldwide!

Your mission?

Lead the platform engineering efforts at Yalo by bringing modern Platform Engineering practices, such as building scalable and reliable internal platforms, to help accelerate our product teams. You will oversee and grow our existing DevOps and Developer Experience (DevEx) teams, ensuring they are equipped to deliver high-quality infrastructure and tools that enable our engineers to deliver value faster and more reliably.

 

What are the responsibilities for this role? 🧠

• Lead and scale a team of DevOps and DevEx engineers, focusing on internal platforms and infrastructure that empower development teams.
• Drive the adoption of Platform Engineering approaches, including infrastructure as code, internal developer platforms, and self-service tooling.
• Collaborate with stakeholders to define and deliver a clear technical roadmap for the platform team.
• Ensure the reliability, scalability, and security of our internal systems and platforms.
• Manage career growth for your team, providing mentorship and guidance.
• Lead recruitment efforts for expanding the team, making key hiring and, when necessary, tough personnel decisions.
• Align stakeholder expectations with the team’s capabilities, ensuring transparency in deliverables.
• Foster a culture of operational excellence, focusing on automation, monitoring, and continuous improvement.

 

Job Requirements?💻

• 3+ years of experience managing technical teams, including DevOps, DevEx, Platform, or Infrastructure Engineering groups.
• Experience with Platform Engineering practices and strategies, with a focus on enabling developer productivity.
• Familiarity with container orchestration (Kubernetes), CI/CD pipelines, and cloud infrastructure (AWS, GCP, or Azure).
• Hands-on experience in infrastructure as code tools (e.g., Terraform, Pulumi) and automation frameworks.
• Experience with observability tools like Datadog, Prometheus, or similar.
• Solid understanding of cloud computing, microservices, and system design.
• Experience with modern development environments, preferably in Go, TypeScript, or Python.
• Strong English communication skills (verbal and written).

 

Desirable requirements🫀

• Familiarity with developer productivity tools and workflows (e.g., GitHub Actions, OpenAPI, etc.).
• Experience with SRE principles and practices.
• Knowledge of DevEx platforms or internal development portals.
• Bachelor's or Master degree in Computer Science, Engineering, or a related field. 
• Experience with Event Driven Architecture or messaging systems. 

 

Outcomes 📈

• Build trust and empathy with team members, fostering a culture of collaboration.
• Lead the development and improvement of internal platforms, ensuring they meet the needs of the product teams.
• Drive the delivery of internal tools that streamline the software development lifecycle, accelerating feature delivery.
• Contribute to the definition and implementation of new platform initiatives.

 

• Unlimited PTO policy
• Competitive rewards on the market range
• Work-Personal Life Integration
• Start-up environment
• International teamwork
• You and nothing else limit your career here

 

We care,
We keep it simple,
We make it happen,
We strive for excellence.

 

At Yalo, we are dedicated to creating a workplace that embodies our core values: caring, initiative, excellence, and simplicity. We believe in the power of diversity and inclusivity, where everyone's unique perspectives, experiences, and talents contribute to our collective success. As we embrace and respect our differences, we strive to create something extraordinary for the benefit of all.
We are proud to be an Equal Opportunity Employer, providing equal opportunities to individuals regardless of race, color, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, disability, protected veteran status, or any other legally protected characteristic. Our commitment to fairness and equality is a fundamental pillar of our company.

At Yalo, we uphold a culture of excellence. We constantly challenge ourselves to go above and beyond, delivering remarkable results and driving innovation. We encourage each team member to take initiative and make things happen, empowering them to bring their best ideas forward and contribute to our shared goals.