Senior Product Designer

About Yalo

Hi! We’re Yalo! We’re on a mission to revolutionize how businesses sell in an omnichannel way with our intelligent sales platform and intelligent agents powered by cutting-edge AI. Imagine a world where businesses seamlessly connect with their customers across every channel—offering personalized experiences, anticipating needs, and delivering what they want with ease. That’s the reality we’re building at Yalo.

Born in Latin America and driven by its spirit of innovation, we’re transforming sales for businesses around the globe. From empowering businesses in emerging markets to helping enterprises scale intelligently, we’re redefining how companies engage with their customers and drive growth.At Yalo, we believe the future of sales is personalized, omnichannel, intelligent, and conversational. Join us as we empower businesses to build stronger relationships and achieve remarkable results worldwide!

About the role

We are looking for a Senior Product Designer who is passionate about design and enjoys solving complex problems. You are driven by curiosity and eager to understand how technology can evolve, especially in the realm of AI.

In this role, you’ll work on AI-first products that address critical customer needs, from personalized engagement to loyalty. You’ll collaborate closely with product managers, engineers, data scientists, and designers to create intuitive, impactful solutions that drive growth for our customers and Yalo.

You will:

• Craft impactful design: Deliver intuitive solutions that meet usability and visual standards while addressing real customer needs. Your work will cover design thinking, wireframes, prototypes, documentation, and other tools, all crafted to drive customer and business success.
• Influence product strategy: Play a key role in shaping the product strategy. Define use cases, prioritize features, and ensure design decisions align with business goals.
• Engage with customers and commercial teams: Build relationships to understand the problem space and identify opportunities. Use these insights to ground product strategy in actionable feedback.
• Own the product’s outcomes: Take shared responsibility for product success post-launch, including enablement, adoption, and continuous improvement. We deliver value, not just features.
• Dogfood to refine design thinking: Use the products you design to continuously refine your approach and identify areas for improvement.
• Contribute to the design system: Ensure deliverables align with high standards and support the growth of Yalo’s design system.
• Participate in team operations: Uphold design practices, contribute to rituals, and improve design operations for a cohesive product experience.

You may be fit for this role if:

• You have experience designing for Marketing, Commerce, Automation, AI-based products, with proven experience measuring impact and adoption.
• You have a solid understanding of UX/UI design, human-computer interaction, usability and product strategy.
• You have worked on real AI product prototypes using tools like v0, Bolt, Lovable, Replit, and now Figma Make, or by applying vibe coding principles, and you are proficient in Figma.
• You’re detail-oriented and committed to meaningful interaction design.
• You have a strong sense of agency, proactively making things happen and owning outcomes.
• You’re curious about backend systems, ML, and data pipelines, actively using new technologies in your work.
• You’re an excellent communicator adept at simplifying complex ideas.
• You’re based in Mexico City and willing to work from the office ~3 days a week.
• You are a proficient in English.

What do we offer?

• Unlimited PTO policy
• Competitive rewards on the market range
• Flexible time (driven by results)
• Start-up environment
• International teamwork
• You and nothing else limit your career here
  

We care,
We keep it simple,
We make it happen,
We strive for excellence.

At Yalo, we are dedicated to creating a workplace that embodies our core values: caring, initiative, excellence, and simplicity. We believe in the power of diversity and inclusivity, where everyone's unique perspectives, experiences, and talents contribute to our collective success. As we embrace and respect our differences, we strive to create something extraordinary for the benefit of all.
We are proud to be an Equal Opportunity Employer, providing equal opportunities to individuals regardless of race, color, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, disability, protected veteran status, or any other legally protected characteristic. Our commitment to fairness and equality is a fundamental pillar of our company.

At Yalo, we uphold a culture of excellence. We constantly challenge ourselves to go above and beyond, delivering remarkable results and driving innovation. We encourage each team member to take initiative and make things happen, empowering them to bring their best ideas forward and contribute to our shared goals.