Software Engineer

Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!

We’re excited to share that Yext has recently joined forces with Hearsay Systems, forming a unified organization that is stronger than ever. This strategic acquisition enhances our ability to deliver world-class solutions by combining industry-leading digital presence management with compliant engagement solutions across social media, text, and voice. As we begin this exciting new chapter together, we’re looking for passionate, driven individuals to help us integrate and continue to innovate in our shared mission.

This role will be part of the Hearsay team, now an integral part of Yext. 

This is a hybrid position, offering the flexibility of remote telework with the requirement to be on-site at least one day per week on average. Occasional adjustments may be made based on team needs or project demands.

What You'll Do

• Work in a team of data and software engineers responsible for Hearsay’s data infrastructure from ETL pipelines to end-user analytics experience.
• Build and maintain a robust infrastructure that ensures data is available for business intelligence and predictive analytics needs for Hearsay employees and our customers.
• Your main focus is data quality, performance, cost-effectiveness, scalability, and sustainability of Hearsay’s data infrastructure.
• Participate in strategic and high-impact projects to enrich the data organization’s product and service offerings and increase productivity.
• Operate in and support the agile project environment: follow and promote the Scrum methodology
• Contribute to strategic initiatives to build and launch reliable data models and ETL/ELT pipelines.
• Work closely with the data analyst and data scientist team - your primary stakeholders.
• You also work with product teams at Hearsay - the primary producer of our data.
• Support the day-to-day work by:
  • with the help of other members delivering solutions based on the backlog of the team,
  •  providing code review and feedback to other developers working on the team’s codebase,
  • participating in architecture and solution design discussions,
  • continuously improving the team’s existing platform and processes.

What You Have

• Basic knowledge of at least one reasonably modern general-purpose language, ideally Python but Ruby, Kotlin, modern Java, C# and Go are all also acceptable
• Experience in designing and building ETL/ELT pipelines and resilient distributed systems is a plus
• Basic SQL skills and experience working with complex data structures
• Experience with data workflow orchestrating tools, preferably Apache Airflow is a great plus
• Experience with a cloud platform like AWS, Azure, or GCP is a great plus
• Basic written and verbal English communication
• Demonstrated track record of learning new concepts and tools

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Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.