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Senior People Operations Manager

San Francisco, CA (Remote)

you.com is an AI-powered search and productivity platform designed to empower users with personalized, efficient, and trustworthy search experiences. As a cutting-edge technology company, we combine advanced AI models with user-first principles to deliver tools that enhance discovery, creativity, and productivity. At you.com, we are on a mission to create the most helpful search engine in the world—one that prioritizes transparency, privacy, and user control.

We’re building a team of innovators, problem-solvers, and visionaries who are passionate about shaping the future of AI and technology. At you.com, you’ll have the opportunity to work on impactful projects, collaborate with some of the brightest minds in the industry, and grow your career in an environment that values creativity, diversity, and curiosity. If you’re ready to make a difference and help us revolutionize the way people search and work, we’d love to have you join us!

 

About the Role:

The Senior People Operations Manager is a strategic and hands-on leader responsible for overseeing the full spectrum of People Operations functions in a fast-paced, technology-driven environment. This role ensures a seamless employee experience across the entire lifecycle while leveraging best-in-class HR tools and data-driven practices to support organizational growth and compliance.
 
 
Key Responsibilities:

Onboarding:

  • Design and execute a best-in-class onboarding experience, utilizing leading HRIS and onboarding platforms (e.g., Rippling, Deel) to automate workflows, ensure compliance, and drive early engagement for new hires.
  • Collaborate with hiring managers and IT to ensure all systems, equipment, and access are provisioned prior to start dates.

Offboarding:

  • Manage the offboarding process to ensure compliance, knowledge transfer, and a positive exit experience.
  • System deprovisioning, and final payroll/benefits administration.

Tool Management (Rippling, Deel, Lattice, etc.):

  • Own the implementation, optimization, and ongoing management of HR technology platforms, including Rippling for HRIS and document management, Deel for global payroll and compliance, and Lattice for performance management.
  • Train HR team members and business partners on tool usage and best practices.

Performance Reviews:

  • Lead the design and execution of performance management cycles using platforms like Lattice, ensuring timely feedback, calibration, and alignment with company goals.
  • Partner with leadership to drive a culture of continuous feedback and high performance.

Audits:

  • Ensure ongoing HR compliance by preparing for and leading internal and external audits (e.g., payroll, benefits, I-9, etc.)
  • Maintain accurate and up-to-date employee records and documentation in accordance with regulatory requirements.

Payroll:

  • Oversee payroll operations, ensuring accuracy, timeliness, and compliance across multiple jurisdictions (leveraging tools like Rippling and Deel).
  • Partner with Finance to reconcile payroll data and support audits.

Benefits:

  • Manage the evaluation, design, and implementation of competitive benefits programs that support employee well-being and retention.
  • Manage vendor relationships, annual renewals, and employee communications regarding benefits.

Analytics:

  • Develop and maintain people analytics dashboards to inform strategic decision-making, track key HR metrics (e.g., turnover, engagement, DEI), and measure the impact of People initiatives.
  • Present actionable insights and recommendations to senior leadership.

 

Requirements:

  • 7+ years of progressive HR/People Operations experience, preferably in the technology sector.
  • Demonstrated expertise in HRIS, payroll, and performance management systems (Rippling, Deel, Lattice, or similar).
  • Strong knowledge of employment law, compliance, and HR best practices in a global context.
  • Proven ability to manage complex projects, drive process improvements, and influence at all levels.
  • Data-driven mindset with experience in people analytics and reporting.
  • Excellent communication, stakeholder management, and change management skills.

 

Our salary bands are structured based on a combination of geographic tiers and internal leveling. Compensation is determined by multiple factors assessed during the interview process, with the final offer reflecting these considerations.

Salary Band

$130,000 - $160,000 USD

Company Perks:

  • Hubs in San Francisco and New York City offering regular in-person gatherings and co-working sessions

  • Flexible PTO with 11 U.S. holidays observed and a week shutdown in December to rest and recharge*

  • A competitive health insurance plan covers 100% of the policyholder and 75% for dependents*

  • 12 weeks of paid parental leave in the US*

  • 401k program, 3% match - vested immediately!*

  • $500 work-from-home stipend to be used up to a year of your start date*

  • $1,200 per year Health & Wellness Allowance to support your personal goals*

  • Chance to collaborate with a team at the forefront of AI research

*Certain perks and benefits are limited to full-time employees only

 

you.com is an E-Verify employer. We are also an inclusive, equitable, and accessible workplace. Please let us know if you require accommodation for any portion of the recruitment and hiring process.

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