Customer Success Consultant

Are you passionate about building lasting relationships and driving sales success? Join Y Soft and help us shape the future of intelligent enterprise solutions.

Y Soft is looking for a Customer Success Consultant to lead and grow our partner and client network. In this role, you will be the key link between Y Soft, its partners, and end customers—driving sales, supporting solution delivery, and ensuring long-term success.

Responsibilities: 

• Build and manage strong relationships with partners, clients, and vendors
• Meet sales goals and support implementation of strategic objectives in the assigned market
• Lead or support partner meetings, customer demos, and technical presentations
• Provide expert pre-sales, sales, and post-sales support on-site and remotely
• Deliver training sessions and gather feedback for continuous product improvement
• Maintain accurate CRM records and generate regular sales and activity reports
• Develop and update partner business plans and roadmaps
• Participate in marketing activities, events, and roadshows

About you: 

• Proven experience in partner management, sales enablement, or technical pre-sales
• Strong communication and relationship-building skills
• Strong understanding of solution-based selling and customer relationship management.
• Ability to deliver technical presentations and support implementations.
• Proactive, self-motivated, and comfortable working both independently and within a team.
• Excellent communication and organizational skills.
• Experience with CRM tools and sales reporting.
• Knowledge of the print management or enterprise IT solutions market is a plus.
• Fluent in English 

We offer: 

• Strong work-life balance - Hybrid working environment with a flexible schedule (combination of home and office work) 
• Cross-team collaboration with a great opportunity to learn new things and grow 
• Innovative, global, team-centric environment 
• Reward system for public speaking 

 Sound interesting? Hit apply and come say hi. To learn more about us visit Facebook or Instagram.