Office Administrator

The world’s top banks use Zafin’s integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin’s platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. 

Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. 

What You’ll Do

As the Office Administrator for our Dubai office, you’ll be the go-to person for everything from day-to-day coordination to official government interactions. You’ll also manage our DSO (Dubai Silicon Oasis) portal and ensure all corporate requests are handled on time.

Here’s a snapshot of what you’ll be doing:
• Oversee daily office operations — supplies, vendors, and facilities.
• Keep the workplace organized, professional, and welcoming.
• Support the team with scheduling, travel, and office logistics.
• Manage employee onboarding and offboarding logistics in collaboration with HR and IT.

DSO Portal & Corporate Requests
• Operate and manage the DSO portal for all company requests and ticket submissions.
• Handle trade license renewals, visa applications, and lease renewals.
• Liaise with DSO authorities and government entities to ensure smooth processing.
• Maintain accurate records of all approvals, renewals, and compliance documentation.
• Track renewal timelines and ensure everything is done ahead of deadlines.

Office & Vendor Management
• Coordinate with suppliers, contractors, and service providers.
• Oversee procurement, payments, and vendor agreements.
• Keep all office systems running efficiently — both physically and digitally.

Continuous Improvement
• Keep logs and reports of DSO activities and office operations.
• Suggest and implement new tools or processes to make things smoother.
• Support compliance audits and ensure data accuracy.

What We’re Looking For
• 2-4 years of experience in office administration or operations within the UAE.
• Hands-on experience managing the DSO portal or other UAE free zone systems.
• Strong organization, communication, and multitasking skills.
• Tech-savvy and comfortable with MS Office and Google Workspace.
• Professional, approachable, and trustworthy.

You’ll Thrive Here If You Are
• A natural multitasker who enjoys keeping things in order.
• Proactive and solutions-driven.
• A clear communicator who enjoys collaborating with people.
• Reliable, detail-oriented, and ready to take initiative.

What’s in it for you

Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers

Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. 

Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin’s privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.