Engineering Manager (Integration)

Are you looking

• To make meaningful changes at the fastest-growing tech company in Japan?
• For a fair, highly flexible, inclusive working environment where anyone, regardless of their background, can make an impact?
• To build the next bold idea in customer acquisition and revenue growth through conversational commerce technology
• For a place where things are not just fast - but they happen now? 

We Are Zeals - “Designing conversations. Driving conversions.”

Zeals is not another chatbot. Our automated chat solution and conversational technology change how consumers purchase or act online. Zeals converts customers who appear "unengaged" to become "valuable" through designed chat on Messaging Apps. Using AI-powered, human-designed conversation flows across chat platforms, Zeals enables brands to build personalized, automated conversations with their consumers and develop a deeper understanding of their preferences while creating a delightful, seamless shopping experience. Our last 3 years have been phenomenal. We have captured the heart of many businesses in Japan, with over 480 enterprises relying on our chat commerce offering to boost their mobile business.

The goal is simple: to “revolutionize hospitality on the Internet” by unlocking digital customer service experiences that were limited to physical stores previously. 

Just Getting Started…

With more than 480 enterprise companies worldwide already utilizing our product, we are perfectly poised to seize market share and fuel exponential growth in the US market, with an eye on global expansion. Investors have taken note of our potential, leading us to recently secure nearly $40 million in funding, backed by Salesforce Ventures.

 

Your Typical Day With Us 

As the Engineering Manager - Integration at Zeals, you'll lead a talented team of backend and frontend engineers, driving the development of cohesive integration solutions crucial for our AI-driven products. Your role is pivotal in orchestrating seamless collaboration and innovation across engineering domains, ensuring our product's success through efficient integration practices.

Your day-to-day responsibilities will include:

• Leading the design and implementation of integration solutions, ensuring scalability, reliability, and performance.
• Setting priorities, budgets, roadmaps, and goals for the integration team in coordination with product management.
• Collaborating with stakeholders to define integration requirements and ensure alignment with product goals.
• Recruiting, mentoring, and growing a professional integration team consisting of backend/frontend developers
• Promoting a culture of ownership and accountability over our integration processes, making them seamless and efficient.
• Depending on the team, participation in an on-call rotation with additional compensation might be required.

What You’ll Need 

• 7+ years of management experience in backend/frontend engineering teams or integration-related roles.
• A deep understanding of backend/frontend technologies, APIs, microservices architecture, and integration patterns.
• Excellent communication, leadership, and coaching abilities with both backend and frontend engineers.
• Experience in project management, prioritization, and roadmap planning.
• A proven track record of delivering integrated solutions that meet business requirements.
  
  

What Makes You Stand Out

• Japanese language proficiency at a business or native level
• Understanding of cultural differences
• Knowledge and experience in chatbots, AI, marketing, and SaaS products

Don’t just take our word for it 

Zeals has received the LinkedIn Top Startups award twice in a row. We believe this is a testament to our growth and our ability to attract great talents–who could potentially be your colleague! 

Ready to roll up our sleeves

We obsess over bringing hospitality to everyone–be it our customers or you! You’re an individual with unique needs. So, While we can’t attract you with ping-pong tables or all-you-can-drink espresso bars, we promise you a once-in-a-lifetime experience and co-workers that you can brag about to your friends, family, or anyone you meet the next time you go out for a party! . As an employer we are ready to roll-up our sleeves and change the status quo if it means to make your experience better!

• Salary Range : competitive (performance review every 6 months)
• Performance review: twice a year
• Holidays: 10 days paid holidays during the first year, weekends off, national holidays, summer and winter break. 
• Visa support: We sponsor visas for the right candidates. You can expect full visa support from our professional HR team. 
• Education support: Udemy, Frontend Masters
• Flexible working: Highly flexible, remote-first international organization 
• For Japanese residence: Work from anywhere, interim work from overseas, full flex time
• Housing allowance (within 1.5KM away from office)
• Club activity allowance
• Shuffle Lunch allowance (Cross department lunch)
• Zeals Bar (bi-monthly free flow beer party)