Employee Relations Partner II

Who We Are

We started our company to help others launch and run their own businesses, at any stage. The way we help is by keeping it simple and supporting entrepreneurs one step at a time. Put simply: our mission is to enable anyone to start, run, and grow their business while avoiding the common pitfalls that derail hopeful entrepreneurs. No more having to wade through forms, taxes, or ongoing state compliance. 

We are a remote company based in Austin, Texas. We have team members from Florida to Oregon and all points in-between. Take pride in your work knowing that it shapes how people all across the country reach their goal of starting, running, and growing their business.  

If the idea of helping people and working with a genuinely caring, supportive team excites you, then you’ve come to the right place.

The Role

We are seeking a highly skilled and experienced Employee Relations Partner II to serve as a trusted advisor and resource for complex employee relations matters across the organization. This role provides advanced expertise in investigations, conflict resolution, leave administration, and compliance, while partnering closely with HR Business Partners, managers, and leaders.

The Employee Relations Partner II acts as a subject matter expert, balancing risk management with proactive strategies to support a fair, consistent, and engaging workplace. By guiding leaders through sensitive situations, interpreting policy, and ensuring compliance with employment laws, this role plays a critical part in shaping a positive, inclusive, and high-performing culture.

This position will report to the Chief Legal Officer and is a remote role.

Responsibilities

Employee Relations Expertise

• Serve as the primary point of contact for advanced and sensitive employee relations issues.
• Provide consultative support to the HR Partner and business leaders on performance management, disciplinary actions, accommodations, and conflict resolution.
• Ensure fair and consistent application of company policies and procedures.

Leave Management

• Administer and oversee all types of employee leave programs (FMLA, ADA, short-term/long-term disability, parental leave, personal leave, etc.).
• Partner with employees, managers, and third-party vendors to ensure leaves are handled efficiently, compassionately, and in compliance with federal, state, and local regulations.
• Guide employees on their rights and responsibilities related to leave policies.

Investigations & Compliance

• Lead impartial, thorough, and timely investigations into workplace concerns, including harassment, discrimination, retaliation, and policy violations.
• Partner with Legal to manage high-risk cases and ensure adherence to employment law and company standards.
• Maintain accurate documentation and case tracking to ensure compliance with regulatory and company requirements.

Policy & Guidance

• Support the development, refinement, and implementation of employee relations policies and procedures.
• Provide guidance and training to managers and employees on ER topics, including workplace conduct, performance management, and dispute resolution.
• Act as a resource for HR policies and employment laws.

Data & Insights

• Monitor and analyze ER trends, escalating concerns, and recommending solutions to mitigate risk.
• Prepare reports and insights for leadership to inform decision-making and cultural health.

Qualifications

• 7+ years of progressive HR/Employee Relations experience with proven ability to manage cases independently.
• Deep knowledge of employment laws, compliance requirements, and HR best practices.
• Demonstrated expertise in conducting investigations and resolving workplace conflicts.
• Strong judgment, discretion, and the ability to navigate sensitive and confidential issues.
• Excellent written and verbal communication skills, with the ability to influence and advise stakeholders at multiple levels.
• Bachelor’s degree in Human Resources, Business Administration, or related field; advanced degree or HR certification (e.g., PHR, SPHR, SHRM-CP, SHRM-SCP) strongly preferred.

Bonus Qualifications

• MacOS and G-Workspace knowledge is a plus! 

Remote Culture. A great company culture leads to happy employees, and happy employees lead to happy customers. We provide our employees with good salaries, benefits, equity, and interesting challenges that have a positive impact. 

Let’s stay connected! We believe in staying connected, and we have a weekly “All Hands” meeting every week. We also have a social committee that hosts frequent events. We’ve held a virtual talent show, costume competitions, monthly lunch and learn series, Hackathons and more! 

Benefits.  The company offers various benefits to employees and their dependents, including medical, vision, dental, disability, and life insurance, as well as parental and military leave. Other benefits include an employee assistance program, 401k + match, annual bonus, pet insurance, and RSUs. Paid parking* and 10 paid holidays are also provided. 

Diversity, Equity and Inclusion. We believe in diversity, equity & inclusion. At ZenBusiness, every voice counts no matter your race, ethnicity, gender, sexual orientation, age, location, or background. We celebrate the diversity of our teams, knowing that our products, services, and customers thrive best when we lean into and celebrate our differences.

Please check out our careers' page to learn more about our culture, benefits, and open opportunities.

*applicable to in-office employees