Content Configuration Engineer

Who We Are

Born from a mission to make prescription eyewear affordable and accessible to everyone, Zenni Optical has been changing the way people see the world since 2003. With complete prescription pairs for adults and kids starting at under $10, we’ve grown into a global brand with over 51 million pairs of glasses sold — and counting!

Based in the San Francisco Bay Area, we're proud to be the Official Eyewear of the San Francisco 49ers, Boston Celtics, Monster Jam, Ghost Gaming, TSM, Major League Pickleball and more. We've also partnered with tastemakers and designers like Chase Stokes, Jrue Holiday, and George and Claire Kittle to bring our brand to life in bold, meaningful ways.

Innovation is at the heart of everything we do at Zenni — from our revolutionary EyeQLenz™ with Zenni ID Guard™  glasses to our cutting-edge VR Vision Screener, we're constantly exploring new ways to improve vision and enhance lives. For more information, please visit zenni.com/press.

You Will

• Participate in product requirement reviews and design discussions, providing perspectives and recommendations.
• Work closely with the development team to promptly identify and configure content, ensuring timely resolution.
• Stay updated on industry best practices and emerging technologies, driving improvements in testing processes and tools.
• Continuously improve content update processes and methodologies to enhance the overall quality of the site.

You Are

• Agile, adaptable, and automation-driven mindset.
• Unique preference for execution-oriented individuals.
• Excellent communication skills and a collaborative spirit.
• Ability to collaborate effectively across teams.
• Curiosity and dedication to continuous optimization and improvement.
• Avoid setting clear boundaries. Actively seek to solve problems when encountered.

You Have

• 2 years of experience professionally in eCommerce related positions, preferably in engineering, business analyst, technical project management, and/or user experience testing.
• Familiarity with software theories, methodologies, and processes, understanding eCommerce industry.
• Strong problem analysis and resolution skills, capable of quickly locating and reproducing issues.
• Excellent teamwork and collaboration skills, able to work closely with the development team.
• Excellent English communication skill, written is key, but verbal is nice to have.

Zenni Offers You

• An opportunity to abrupt the industry
• Competitive salary
• A flexible work schedule
• A better work-life balance

At Zenni Optical, people remain the heart of our mission, even as we embrace technology that moves us forward. While we recognize the immense promise of AI, we are equally mindful of its limitations and use these tools strictly to assist our Talent Acquisition team rather than replace human judgment. We utilize AI tools as a collaborative partner to create content–such as job descriptions, interview questions, and outreach messaging–and review resumes, but we maintain a firm commitment to human-led hiring where AI never makes a final decision. Every selection is determined by a member of our team to ensure every candidate is personally valued by a human rather than an algorithm.

We look forward to hearing from you!

We strive to build a diverse team of individuals with a broad range of experience and perspectives. We encourage you to apply even if you don’t feel you meet all the qualifications.

Zenni Optical is an equal opportunity workplace and considers applications without regard to race, color, national origin, gender identity, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.