Tools Manager - DevOps

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes

Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.

Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com

Read more about our marquee customer event Innergize at Innergize 2024

What will I be doing?

• Lead by example as a hands-on DevOps Manager, actively participating in technical implementation while setting strategic direction
• Establish and maintain DevOps best practices, standards, and frameworks across the organization with practical, implementable solutions
• Architect and personally contribute to Infrastructure as Code (IaC) solutions using Terraform for multi-tenant environments
• Perform regular code reviews and pair programming sessions to elevate team capabilities and ensure quality
• Troubleshoot complex production issues alongside the team, providing technical guidance and mentorship in real-time
• Create and maintain security-first deployment strategies and disaster recovery procedures, including regular testing and validation
• Drive the adoption of modern DevOps practices by implementing working prototypes and proof-of-concepts
• Optimize cloud costs through hands-on analysis and implementation of resource utilization strategies
• Serve as both technical mentor and DevOps evangelist, translating industry best practices into actionable implementations

What skills do I need?

• 10+ years of overall experience in Software Engineering with 5+ years of hands-on DevOps experience and 2+ years leading technical teams
• Demonstrated technical proficiency in Terraform with examples of complex infrastructure implementations
• Proven experience building and managing infrastructure in Azure or AWS cloud platforms (preferably Azure with understanding on AWS)
• Advanced scripting abilities in Python and PowerShell with a portfolio of automation solutions
• Practical experience implementing and maintaining CI/CD pipelines in production environments ideally Azure DevOps and Jenkins
• Hands-on expertise with Kubernetes cluster management, including troubleshooting and optimization
• Experience mentoring junior engineers through direct technical collaboration and knowledge sharing
• Ability to balance strategic thinking with tactical execution in fast-paced environments

Nice to Have:

• Active Azure or AWS certifications demonstrating current technical knowledge
• Experience implementing cost optimization strategies that delivered measurable savings
• Practical implementation of GitOps workflows in production environments
• Track record of improving team performance through technical coaching and mentorship
• Experience building and deploying microservices architectures at scale
• Experience on Team City

Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.