Manager Site Reliability Engineer

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes

Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.

Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com

Read more about our marquee customer event Innergize at Innergize 2024

What will I be doing?

• Contribute in the of adoption of DevOps as well as DevOps architecture and design for various services in the organization.
• Self-starter with zeal to own things from Start to End with little oversight.
• Lead and contribute to define industry standards and AWS DevOps offerings.
• Functionally decompose complex problems into simple, straight-forward solutions.
• Fully and completely understand system inter-dependencies and limitations.
• Strong Team Player who assists in the career development of others, actively mentoring individuals on advanced technical issues.
• Exert technical influence over multiple teams, increasing their productivity and effectiveness by sharing your deep knowledge and experience.
• Lead technical and design discussions with leaders to help enterprises speed their adoption of new technologies and practices.
• Serve as SME for DevOps industry trends, new and existing technology offerings, and architectural concepts.
• Advise on implementing AWS best practices and provide architectural governance.

What skills do I need?

• 8+ years of overall experience in any discipline of Software Engineering.
• At least 4+ years of experience in DevOps/Site Reliability Engineering domain.
• Experience with public cloud (preferably AWS).
• Experience with Infrastructure as Code, using Cloud Formation, Terraform, or other tools.
• Experience with Configuration management tools like Chef, Puppet, Ansible.
• Strong experience in programming language such as Python or similar object oriented language and scripting languages.
• Experience with architecting and automating cloud native technologies, deploying applications, and provisioning infrastructure.
• Experience architecting cloud native CI/CD workflows and tools, such as CodePipeline, TeamCity, Jenkins and/or GitLab.
• Experience with microservices and distributed applications and serverless computing capabilities on AWS
• Experience with the full software development lifecycle and delivery using Agile practices.

Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.