Senior Manager - Risk

About Zepz

Zepz powers two leading global remittance brands, WorldRemit and Sendwave, to build the next generation of cross-border payments. Serving over 9 million customers across 4,000 corridors, Zepz is transforming how money moves across borders by making it faster, safer and more convenient. Its innovative digital solutions are designed to break down financial barriers and expand access to better financial tools. Zepz operates across a broad global footprint, connecting the global north and south and enabling migrants to support loved ones, fuel local economies and build better futures.

Come join us!

Zepz.io

Our Commitments:

1. Velocity - We are fast
2. Outcomes - We work for our customers
3. Integrity - We do the right thing

About the role

As the Senior Manager, Risk, you will report into the Director, Risk & Compliance and work closely with the Compliance and Internal Audit functions, along with all other parts of the business. You will have second-line responsibilities for risk activities such as risk and control self-assessments (RCSA’s), risk reporting, overseeing key risk indicators (KRI’s), risk event management, and much more. You will be a key member of the team as we continue streamlining and strengthening the risk framework across Zepz globally. 

What you will own:

Reporting to the Director, Risk & Compliance, you will:

• Lead the management of our risk oversight activities and data management in Protecht, our enterprise risk management system (GRC tool).
• Lead regular risk reporting to the Executive Team, Committees and the Board. Work with key 1st Line business stakeholders to gather accurate and complete data in a timely manner, such as KRI’s.
• Coordinate with management in performing RCSA’s and helping to clean risk, control and action data while challenging and providing insights on existing information.
• Conduct risk analysis and perform risk aggregation to identify insightful risk trends, themes, gaps, and improvement opportunities.
• Develop and lead risk training and communications with stakeholders across business functions and regions.
• Maintain documentation for the Enterprise Risk Management Framework including risk policies and procedures.
• Work with 1st line to enhance and mature the internal control environment including the control wording, control design and effectiveness assessments and control gap analysis.
• Keep abreast of the latest operational risk management techniques, industry best practices and emerging external risks.
• Develop strong relationships with key stakeholders by addressing issues/concerns in a timely manner and embedding risk into BAU business processes.

What you bring to the table: 

• Relevant experience in enterprise and / or operational risk management roles.
• Proven ability to work in a scaling organisation in financial services, ideally a fintech.
• Conversant with enterprise risk management processes, language and tools/systems, particularly Protecht.
• Strong organisational, problem solving and time management skills. 
• Ability to assimilate, analyse and clearly communicate information whilst having a strong attention to detail and proficient in GSuite (Google sheets, drive, docs, forms, etc).
• Proven ability to work independently in a fully remote environment and collaborate with others; must be self-motivated. 
• Proven ability to act with integrity, be a trusted advisor and promote a strong and healthy risk culture.

Bonus point if you have 

• Previous Fintech Experience
• Experience with using Protecht

What you’ll get from us 

Please note that the benefits below will apply to permanent roles.  

We have five core benefits for our talent in the US, UK, Philippines, Poland, and South Africa. specifically:

• Unlimited Annual Leave: Feel free to make the most of your time off and maintain a healthy work-life balance! 
• Private Medical Cover: ​​You can opt-in to a Private Medical Insurance scheme. This provides you with access to thorough medical coverage, so you can feel confident in your health and well-being.              
• Retirement: We offer pension schemes to help you plan for and secure your future. 
• Life Assurance: Life assurance is available to give you peace of mind and protect your loved ones in case of the unexpected.
• Parental Leave: We offer competitive parental leave schemes to ensure you are spending as much quality time with your new bundle of joy as possible. 

We are also remote-first as an organisation, offering flexibility for you to work where you need to be most productive. In addition to the above, you will discover that we have a range of secondary perks (such as the cycle-to-work scheme and employee discounts) depending on your location, to help you thrive at Zepz!  

Why choose Zepz? 

• Our team of over 800 employees is fully distributed across the world. We are working from coffee shops, homes, and co-working spaces — making us one of the larger fully distributed growth-stage startups in the world but we also offer workspace in our talent cluster locations - spaces we can meet, collaborate and connect.
• We are proud parents, community organizers, farmers, band members, yoga teachers, YouTube influencers, former Olympians, and serial entrepreneurs.
• We collectively speak over twenty languages, including Akuapem, Amharic, Bengali, Ewe, Fante, Ga, Igbo, Kalenjin, Luganda, Oromo, Somali, Swahili, Wolof, Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Irish, Italian, Latvian, Lithuanian, Maltese, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish and Swedish.
• At Zepz, embodying our commitments binds us together. We are collectively passionate about striving to achieve our vision and purpose -  to continue to provide the best service to our users.

Ready to Apply?

Applications will be reviewed on a rolling basis. If interested, please submit your resume along with a cover letter (optional), highlighting why your experience demonstrates you meet the requirements of the role. Please also indicate the countries in which you have work authorization.

Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Zepz is a place where everyone can thrive. 

So however you identify and whatever background you bring with you, and if at all you might need any form of support to make the process as comfortable as possible, please let us know and give us a shot by applying. We want you to be excited to wake up to make an impact every day.