Executive Assistant to the CEO- Fintech

About Zepz

Zepz powers two leading global remittance brands, WorldRemit and Sendwave, to build the next generation of cross-border payments. Serving over 9 million customers across 4,000 corridors, Zepz is transforming how money moves across borders by making it faster, safer and more convenient. Its innovative digital solutions are designed to break down financial barriers and expand access to better financial tools. Zepz operates across a broad global footprint, connecting the global north and south and enabling migrants to support loved ones, fuel local economies and build better futures.

Come join us!

Zepz.io

Our Commitments:

1. Velocity - We are fast
2. Outcomes - We work for our customers
3. Integrity - We do the right thing

About the Role

We are seeking a highly organized and proactive Executive Assistant to support the CEO of our fast-growing fintech company. The ideal candidate will act as a trusted partner to the CEO, ensuring seamless day-to-day operations and enabling the CEO to focus on strategic priorities. This role requires excellent communication, problem-solving, and project management skills, as well as the ability to thrive in a fast-paced, high-growth environment.

What you will own

Reporting to the Business Operations Lead you will :

• Administrative Support:
• Manage the CEO's calendar, scheduling meetings, appointments, and travel.
• Handle all incoming communication (emails, calls, etc.), prioritizing and responding on behalf of the CEO where appropriate.
• Prepare and organize materials for meetings, including reports, presentations, and briefing documents.
• Attend meetings with or on behalf of the CEO, capturing minutes and action items.
• Project Management:
• Assist the CEO in tracking and managing key company projects, ensuring deadlines are met.
• Collaborate with various departments to follow up on deliverables, gather information, and prepare progress reports.
• Coordinate special projects as assigned, ensuring that all stakeholders are informed and engaged.
• Financial and Operational Tasks:
• Support the CEO in reviewing, analyzing, and summarizing financial reports, including budgets, forecasts, and performance metrics.
• Assist with the preparation of investor updates, board presentations, and key internal communications.
• Liaise with the finance team to handle expense reporting, budget tracking, and other financial tasks as needed.
• Stakeholder and Investor Relations:
• Serve as a primary point of contact for high-level external relationships, including investors, partners, and clients.
• Coordinate investor meetings, calls, and presentations, ensuring that all materials are prepared and attendees are briefed.
• Manage confidential documents and ensure all sensitive information is handled with discretion.
• Strategic Support:
• Conduct research and analysis on industry trends, competitors, and emerging technologies to support the CEO's decision-making process.
• Assist in preparing strategic plans, agendas, and presentations for executive meetings and industry events.
• Proactively identify opportunities to improve operational efficiency and streamline the CEO’s workload.
• Travel and Event Coordination:
• Arrange detailed travel itineraries for domestic and international trips, including flights, accommodations, and logistics.
• Plan and coordinate company events, leadership off-sites, and external meetings with key stakeholders.

What We’re Looking For From You

• Experience:
• Minimum of 3-5 years’ experience as an Executive Assistant, ideally in a fintech, technology, or high-growth startup environment.
• Experience working directly with C-level executives, ideally supporting a CEO.
• Experience with project management and financial analysis is a strong plus.
• Skills:
• Exceptional organizational and time-management skills, with the ability to manage multiple priorities and deadlines.
• Strong written and verbal communication skills, with the ability to prepare concise and professional reports and presentations.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint), G-Suite.
• Strong analytical skills, with the ability to understand and interpret financial reports and data.
• Personal Attributes:
• High level of discretion and professionalism, especially when handling confidential information.
• Proactive, problem-solving mindset with strong attention to detail.
• Ability to work independently and take initiative while maintaining a collaborative attitude.
• Flexibility and adaptability to manage a fast-paced, dynamic environment.

Bonus Points

• Experience in the fintech or financial services sector.
• Familiarity with the regulatory landscape in fintech or financial services.

For the US, we offer a comprehensive benefits package, which includes:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Group Life Insurance, Voluntary Life Insurance, Short-Term Disability, & Long-Term Disability
• 401k
• Employee Assistance Program
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)

What you’ll get from us 

Please note that the benefits below will apply to permanent roles.  

We have five core benefits for our talent in the US, UK, Philippines, Poland, and South Africa. specifically:

• Unlimited Annual Leave: Feel free to make the most of your time off and maintain a healthy work-life balance! 
• Private Medical Cover: ​​You can opt-in to a Private Medical Insurance scheme. This provides you with access to thorough medical coverage, so you can feel confident in your health and well-being.              
• Retirement: We offer pension schemes to help you plan for and secure your future. 
• Life Assurance: Life assurance is available to give you peace of mind and protect your loved ones in case of the unexpected.
• Parental Leave: We offer competitive parental leave schemes to ensure you are spending as much quality time with your new bundle of joy as possible. 

We are also remote-first as an organisation, offering flexibility for you to work where you need to be most productive. In addition to the above, you will discover that we have a range of secondary perks (such as the cycle-to-work scheme and employee discounts) depending on your location, to help you thrive at Zepz!  

Why choose Zepz? 

• Our team of over 800 employees is fully distributed across the world. We are working from coffee shops, homes, and co-working spaces — making us one of the larger fully distributed growth-stage startups in the world but we also offer workspace in our talent cluster locations - spaces we can meet, collaborate and connect.
• We are proud parents, community organizers, farmers, band members, yoga teachers, YouTube influencers, former Olympians, and serial entrepreneurs.
• We collectively speak over twenty languages, including Akuapem, Amharic, Bengali, Ewe, Fante, Ga, Igbo, Kalenjin, Luganda, Oromo, Somali, Swahili, Wolof, Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Irish, Italian, Latvian, Lithuanian, Maltese, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish and Swedish.
• At Zepz, embodying our commitments binds us together. We are collectively passionate about striving to achieve our vision and purpose -  to continue to provide the best service to our users.

Ready to Apply?

Applications will be reviewed on a rolling basis. If interested, please submit your resume along with a cover letter (optional), highlighting why your experience demonstrates you meet the requirements of the role. Please also indicate the countries in which you have work authorization.

Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Zepz is a place where everyone can thrive. 

So however you identify and whatever background you bring with you, and if at all you might need any form of support to make the process as comfortable as possible, please let us know and give us a shot by applying. We want you to be excited to wake up to make an impact every day.