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Travel and Event Coordinator

Remote - USA

ABOUT ZERO TO THREE

Founded in 1977, ZERO TO THREE works to ensure that babies and toddlers benefit from the early connections that are critical to their well-being and development. Our mission is to ensure that all babies and toddlers have a strong start in life. At ZERO TO THREE, we envision a society with the knowledge and will to support all infants and toddlers in reaching their full potential. Our Core Values Statement: We believe that how we do our work is as important as what we do. To learn more about ZERO TO THREE, please visit our website at zerotothree.org.


OUR COMMITMENT TO DIVERSITY

ZERO TO THREE is proud to be an equal-opportunity employer committed to inclusive hiring, advancement, and professional development. It is dedicated to diversity in its work, its staff, and community partners. This is an exceptional opportunity for a professional who shares our commitment to diversity, equity, and inclusion and supports our mission to enhance outcomes for all children.


SUMMARY

The Travel and Event Coordinator will oversee all aspects of travel planning and coordination for the Safe Babies Project and the Policy Center. The Travel and Event Coordinator will work closely with the Project Manager for each of the in-person events that are scheduled annually to ensure that all participants and staff travel needs are arranged. The Travel Manager will ensure compliance with our travel policies while striving for cost-effective solutions and seamless experience for staff and event participants.


ESSENTIAL RESPONSIBILITIES

Broadly, this role is responsible for coordination of all Policy Center and Safe Babies in-person meeting- and travel-related tasks, including, but not limited to, the tasks below: 

  • Support the development and implementation of an annual Policy Center and Safe Babies meeting plan (approximately 10 events/meetings per year), including logistics, contracting, registration, and on-site management of the event.
  • Provide travel support for Policy Center and Safe Babies activities where required, including flights, accommodation, local transport, and travel expense reimbursement.
  • Identify host property and on-site vendor needs for each meeting, obtain Request for Proposals and conduct site selections.
  • Provide on-site support for registration and logistics for each meeting.
  • Provide support to other Policy Center learning events and activities as directed (in person, virtual, hybrid), including webinars, learning circles, listening sessions, and peer calls.
  • Travel is required, including overnight stays.

This role will support the travel and events workstreams for the Policy Center and Safe Babies; specific tasks and responsibilities are outlined below: 

Development and Implementation of Annual Meeting/Events Plan 

In partnership with the Director of Special Projects, Strategic Operations Director, and operations staff, the Travel and Events Coordinator will support the development and implementation of the annual Policy Center and Safe Babies meeting plan, ensuring alignment with meeting goals. The Travel and Event Coordinator will utilize a task-tracking process and event planning schedule to achieve all intended meeting deliverables within the specified timeframe and with quality.

Travel Management 

The Travel and Event Coordinator will coordinate and create itineraries for travelers including all reservation and confirmation information. The Travel and Event Coordinator will ensure travel bookings are complete/accurate/timely and ZERO TO THREE’s travel policies are met. The Travel and Event Coordinator will ensure all necessary documentation of travel arrangements is maintained and reconcile travel charges for appropriate departments. The Travel and Event Coordinator will assist in reviewing corporate charges to ensure ZERO TO THREE’s travel policies are adhered to. The Travel and Event Coordinator will assist travelers with travel reservations within ZERO TO THREE’s booking platform and assist travelers with the completion of accurate, timely, and complete expense reimbursement reports in accordance with ZERO TO THREE’s policy.

Contracting 

In partnership with the Director of Special Projects, Strategic Operations Director, and operations staff, the Travel and Event Coordinator will identify host property and on-site vendor needs (e.g., Audio Visual services) for each meeting, obtain Request for Proposals (RFPs), and conduct site selections (including assessing meeting room needs). The Travel and Event Coordinator will assist with site selection, requests for proposal development, and contract negotiations. The Travel and Event Coordinator will identify and oversee all vendor contracting (with host property, audio visual, and other vendors as needed). The Travel and Event Coordinator will be responsible for the coordination of meeting and event logistics, including food and beverage, audio visual, technology, transportation, and other related requirements. The Travel and Event Coordinator will assist in preparation and final production of all event specific materials including name tags. The Travel and Event Coordinator will develop a plan for virtual/hybrid meeting options (as needed) including platform/vendor selection, coordination with audio visual vendor, and staffing plan. The Travel and Event Coordinator will work with Finance and Accounting and submit event-related invoices for processing.

Registration Activities 

The Travel and Event Coordinator will be responsible for the coordination of the pre- and post-event registration process. This includes organizing, tracking, and sharing event RSVP lists and updating post event attendee lists. The Travel and Event Coordinator will develop and launch an online registration/event website; ensure meeting registration system meets federal baseline security requirements and complies with federal requirements. The Travel and Event Coordinator will prepare and deliver meeting materials for participants and oversee and execute mailing logistics and TA materials delivery, as needed.

On-Site Logistics 

The Travel and Event Coordinator may provide logistical support for in-person, virtual, or hybrid Event. The Travel and Event Coordinator will demonstrate effective on-site problem solving and superior customer service to attendees on site. The Travel and Event Coordinator will serve in an onsite event production capacity for an/all needs related to onsite support including registration table staffing, coordination with on-site AV vendors, etc. 

Other Related Tasks as Assigned 

Performs other duties as assigned to ensure the efficient and effective functioning of the department -or- project.


ESSENTIAL SKILLS & EXPERIENCE

  • Strong knowledge of the hospitality industry and adept at working/negotiating with a variety of departments within this industry, including management, events, food and beverage, reservations, audio visual vendors, etc. 
  • Minimum 5 years of experience meeting planning and logistical support for both small (50 attendees) and large-scale meetings (up to 500 attendees) -- including virtual, in-person, and hybrid formats.
  • Demonstrated ability to consider/integrate unique cultures/communities in meetings and events.
  • Commitment to exceptional customer service.
  • Ability to manage multiple and simultaneous responsibilities effectively and efficiently. 
  • Ability to be flexible and adaptable to dynamic changes in the work environment. 
  • Demonstrated team ethic and commitment to collaborative work.
  • Strong oral and written communication skills.
  • Proficient in MS Word, Access, Excel, PowerPoint, and SharePoint.
  • Encourages and practices critical thinking.
  • Self-reflective and empathetic.
  • Recognizes the influence of workplace relationships on outcomes and results.
  • Maintains a respectful and accepting approach to others.
  • Awareness of the influence of the larger context on individual behavior.
  • Collaboratively and creatively supports the work efforts of colleagues at all levels and in all areas of the organization.

ESSENTIAL QUALITIES

  • Encourages and practices critical thinking
  • Is self-reflective and empathic
  • Recognizes the influence of workplace relationships on outcomes and results
  • Maintains a respectful and accepting approach to others
  • Awareness of the influence of the larger context on individual behavior
  • Collaboratively and creatively supports the work efforts of colleagues at all levels and in all areas of the organization

EDUCATION

BA/BS in a related field or relevant work experience. 


COMPENSATION & BENEFITS

This position's salary is estimated to be mid $50,000s to $70,000 depending on experience, geo-location, budget, and other comparable and similarly scoped internal positions. In addition to salary, ZERO TO THREE offers a comprehensive benefits package including medical, dental, vision, HRA, retirement contributions, generous leave benefits and more.


PHYSICAL REQUIREMENTS

While performing the responsibilities of the job, the employee is frequently required to use finger dexterity and sufficient hand dexterity to use a computer keyboard and be capable of reading a computer screen. Also, they may need to remain seated for extended periods, can perform repetitive motions, and reach for objects. An employee is frequently required to hold a writing instrument, communicate verbally, and hear well enough to detect nuances and receive detailed information. They may be required to grasp objects, push, and pull objects, bend, stand, walk, squat, or kneel. Vision abilities required by this job include close vision for data preparation or analysis, and expansive reading. May need to lift up to 30 pounds.


WORKING CONDITIONS

The work conditions described here are representative of those an employee encounters while performing this job. Depending on work location, the incumbent will typically work indoors in a heated and air-conditioned office, with a mixture of natural, incandescent, and fluorescent light with low to moderate noise levels or be subject to working conditions conducive to a home environment. When travel is expected, the incumbent will be exposed to outside environmental conditions during those times.


ZERO TO THREE is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.


Due to the high volume of applications, we are not able to provide individual feedback to candidates regarding the status of their application. If selected to move forward in the process, someone from the hiring team will contact you regarding next steps. 

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