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Client Services Intern - LiveIntent

New York, NY

WHO WE ARE 

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.

Summer 2026 Internship Information

  • Real-world, hands-on experience in the marketing technology industry (85% of work in internship role and 15% of internship with professional development/webinars/activities)
  • Hybrid in our New York City office (Tuesday, Wednesday, Thursday in office)
  • June 2nd through August 7th 
  • $23.00/hour
  • Full-time - 40 hours per week
  • Weekly lunches and social gatherings in office
  • Speaker Series with subject matter experts across Zeta Global

The Customer Success team sits at the center of LiveIntents revenue retention and client partnership strategy, acting as the connective tissue between Sales, Product, Operations, and our customers. As the team takes on a more strategic, data-driven mandate in 2026, the addition of an intern provides focused operational support that strengthens the entire department. This role helps streamline reporting, standardize processes, and elevate the quality of client-facing work, allowing CSMs to spend more time driving performance, deepening relationships, and identifying growth opportunities. The internship becomes a natural extension of our broader organizational goal: scaling efficiently while maintaining a best-in-class client experience.

Key Duties & Responsibilities 

  • Reporting pulls and light analysis
  • QA of dashboards, client health data, and playbook adherence
  • Documentation updates (SOPs, templates, onboarding materials)
  • Prep work for QBRs, renewals, and upsell conversations
  • Organizing cross-functional workflows (e.g., Jira tagging, SLA tracking)

Qualifications

  • Incoming Juniors, Seniors or recently graduated
  • Ability to be located in NYC for Summer 2026
  • Marketing/Business Majors 
  • Excellent verbal and written communication skills
  • Ability to work independently

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.  

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here:  https://zetaglobal.com/blog/a-look-into-zetas-ergs/ 

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases 

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