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Software Engineer Intern - Analytics

San Francisco, CA

WHO WE ARE 

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.

Our Reporting and Analytics team focuses on delivering accurate insights, scalable data systems, and AI-driven automation for our customers. The internship directly supports this mission by accelerating development of intelligent tools that improve data reliability and streamline customer support workflows. By contributing to high-impact AI initiatives, the intern will help Analytics POD enhance operational efficiency, reduce support burden, and advance the organization’s strategic shift toward automated, insight-driven products. The intern will directly enhance operational efficiency, reduce support overhead, accelerate insights for customers, and lay the groundwork for new AI-powered product features. This makes the internship a high-value and strategically aligned investment.

Summer 2026 Internship Information

  • Real-world, hands-on experience in the marketing technology industry (85% of work in internship role and 15% of internship with professional development/webinars/activities)
  • Hybrid in our San Francisco office (Tuesday, Wednesday, Thursday in office)
  • June 16th through August 28th
  • $23.00/hour 
  • Full-time - 40 hours per week
  • Weekly lunches and social gatherings in office
  • Speaker Series with subject matter experts across Zeta Global

Key Duties & Responsibilities 

  • Develop an AI-based anomaly detection agent to identify irregularities in reporting data.
  • Train and refine models using historical data patterns and customer ticket feedback.
  • Build an AI assistant to address common customer support queries and generate relevant analyses or data extracts.
  • Collaborate with other teams to integrate AI agents into existing workflows.
  • Leverage modern AI tools to accelerate development, testing, and deployment cycles.
  • Document model behavior, performance results, and improvement recommendations.
  • Support exploration of future AI-driven features, such as automated dashboard slide generation. 

Qualifications

  • Foundational knowledge of Python for data analysis and model development.
  • Understanding of machine learning fundamentals, including anomaly detection or classification techniques.
  • Familiarity with SQL and working with structured datasets.
  • Ability to learn and apply modern AI/LLM tools for automation and agent development.
  • Strong analytical and problem-solving skills with attention to detail.
  • Good communication skills for documenting findings and collaborating with the team.
  • Ability to work effectively within engineering and analytics environments.

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.  

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here:  https://zetaglobal.com/blog/a-look-into-zetas-ergs/ 

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases 

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