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Client Success Intern - CRM

New York, NY

WHO WE ARE 

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.

The Customer Success team is dedicated to delivering differentiated experiences that drive engagement, advocacy, and long-term value for our clients. This year, our mission has evolved to fully embody the One Zeta approach—focusing on seamless impact for customers through acquisition, growth, and retention. By aligning our work to clear success metrics, we have expanded our reach across business units, accelerated growth, and strengthened advocacy and renewal rates. Our commitment to operational excellence is reflected in our ability to scale frameworks, create repeatable processes, and consistently deliver measurable results. Through these efforts, the CS team continues to build trust, deepen relationships, and position Zeta as a strategic partner for our customers’ ongoing success.

Summer 2026 Internship Information

  • Real-world, hands-on experience in the marketing technology industry (85% of work in internship role and 15% of internship with professional development/webinars/activities)
  • Hybrid in our New York City office (Tuesday, Wednesday, Thursday in office)
  • June 2nd through August 14th
  • $23.00/hour 
  • Full-time - 40 hours per week
  • Weekly lunches and social gatherings in office
  • Speaker Series with subject matter experts across Zeta Global

Key Duties & Responsibilities 

  •  Assist in preparing weekly client status reports
  • Support the creation and delivery of customer-facing reports
  • Contribute to Quarterly Business Review (QBR) development, collaborating closely with the CS team
  • Provide task support to the CS Vice President and Account Directors as needed
  • Complete ad hoc projects to support team objectives

Qualifications

  • Strong problem-solving abilities
  • Attention to detail and organizational skills
  • Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
  • Ability to manage multiple tasks and prioritize effectively
  • Collaborative team player with a proactive attitude
  • Interest in customer success, account management, or client services
  • Willingness to learn and adapt in a fast-paced environment

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.  

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here:  https://zetaglobal.com/blog/a-look-into-zetas-ergs/ 

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases 

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