Supervisor, Quality & Co-Pack Operations

Summary

The Quality and Co-Pack Supervisor will work with the operations team supporting quality investigations, consumer complaints, and co-packer quality issues, ensuring business goals, deadlines and deliverables are met.  The supervisor will work cross-functionally with internal teams as well as co-packers.  The supervisor will attend new product launches at the co-packer acting as support for the Co-Pack Manager when multiple productions occur simultaneously.

What You Will Do

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Lead and assist in the development of Quality Systems
• Assist in the development of the Zevia Quality platform and testing methods
• Create internal SOPs and work instructions, revise Beverage Manual SOPs as warranted
• Lead and assist manufacturing plant launch for production, testing, and quality parameters  
• Maintain accurate and organized records of quality activities by co-packer
• Review and report all transactional beverage quality metrics
• Lead and assist in communication between teams and partners including detailed meeting notes, status updates, and follow ups specific to co-packers. Provide leadership updates on key initiatives, as needed
• Spearhead ongoing efficiencies and cost savings initiatives with co-pack partners.
• Assist and support the Co-Pack Manager in certification runs, best practice opportunities and new product runs at existing co-packers
• Support co-pack processes through presentations and working with the co-packers on quality and manufacturing performance, including waste, changeovers, equipment performance, batching audits, inventory management and Zevia quality standards adherence
• Work closely with all co-packers, re-packers and suppliers to ensure exact product specifications and procedures are being followed. Provide mentorship and training as needed
• Review and approve co-packer batch sheets prior to new product launches
• Understand and assist the manufacturing plants in Zevia production, testing, and quality parameters. To include extensive knowledge, and reporting of the quality items at the manufacturing level
• Track, manage and file corrective actions from copackers, suppliers and warehouses
• Provide quality support for all Consumer Relations inquiries and FAQs
• Other duties as assigned

What We Are Looking For

• Beverage and laboratory experience (TA, pH, CO2, brix, microbiology, etc.)
• Bachelor’s preferred, experience considered in lieu of degree
• Minimum of two (2) years of quality experience
• Proficient computer skills with PowerPoint, Word, Excel
• Leadership experience
• Policy development
• CAPA experience
• Audit certification or experience
• Food manufacturing processes, protocols, and safe food handling concepts
• Beverage manufacturing aptitude
• Outstanding time management skills and the ability to prioritize and troubleshoot
• Hands-on experience with Operations or Mechanical processes
• Excellent listener – delivers on the requested deliverable correctly the first time
• Exceptional interpersonal skills – will need to collaborate up, down and across the organization, as well as with suppliers, to achieve results
• Must have good organization, prioritization, mathematical and deductive reasoning skills
• Willing to be flexible, work well with diverse teams in a collaborative environment and grow with the company

Supervisory Responsibility

This position has supervisory responsibilities over processes with no direct reports

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to ten (10) pounds and occasionally lift and/or move up to twenty-five (25) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type/Expected Hours of Work

Full-time, Exempt

Travel

This position requires up to 40% travel. Travel will frequently be outside of the local area and overnight. Must have ability to travel within the United States and Canada. 

Work Authorization/Security Clearance 

Must be eligible to work in the U.S.

 

 

Equal Opportunity Employer Statement

We are committed to providing equal employment opportunities for all qualified job candidates and employees. To that end, Zevia maintains a workplace free of discrimination and harassment on the basis of an individual’s race (including traits historically associated with race, such as hair texture and protective hairstyles such as braids, locks, and twists), color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity, gender expression, change of sex, and transgender status), sexual orientation, sexual and reproductive health decisions, height, weight, age, any physical or mental disability (including gender dysphoria or similar gender-related conditions), medical condition, national origin, ancestry, marital status (including registered domestic partnership, civil union, or any other partnership status), familial status, caregiver status, military or veteran status (including unfavorable discharge from military status), genetic information, genetic testing, predisposing genetic characteristics, caregiver status, order of protection status, work authorization status, citizenship status, immigration status, conviction record or history, arrest record, pre-employment marijuana testing, credit history, salary history, Civil Air Patrol status, status as a victim of domestic violence, assault, or stalking, or any other characteristic protected by applicable local, state, or federal law (each, a “Protected Characteristic”).

Please review our California Consumer Privacy Act Notice for Candidates here