Product Manager (Tech) - Compliance & Regulatory Operations Platform

WHO WE ARE: 

Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders.

WHO YOU ARE:

We are hiring a Product Manager to drive delivery on compliance operations and regulatory intelligence platforms serving life insurance and annuity carriers. The platform covers sanctions and watchlist screening, AML program workflows, payment fraud detection, compliance case management, and the underlying data infrastructure that ties these domains together.

This is hands-on product work in a regulated environment. You will translate regulatory requirements into technical designs, write requirements that engineers can build and auditors can read back, and coordinate across compliance, legal, operations, and engineering stakeholders in the US and India. The work is consequential; the platform you help build is used to make and evidence compliance decisions that affect real policyholders and real carrier clients.

You will be expected to challenge weak designs, ask hard questions about audit defensibility, and hold a high bar for what "done" actually means in a regulated context.

WHAT YOU’LL DO:

• Own end-to-end product delivery for compliance workflow features, from discovery through production release and post-launch monitoring
• Translate regulatory and operational requirements into system designs, OFAC/sanctions screening, AML program workflows, fraud detection and reporting, compliance case management, and evidence retention
• Write detailed product requirements: problem statement, acceptance criteria, assumptions, risks, dependencies, and definition of ready and done; stories must be sized for single-sprint delivery
• Partners with compliance and legal stakeholders to clarify regulatory intent before work enters the sprint, do not let ambiguous requirements become engineering decisions
• Manage integrations with third-party screening and risk intelligence vendors, including onboarding, configuration, and ongoing operational health
• Drive data model and data quality requirements: traceability, timeliness, authoritative source rules, retention controls, and reconciliation between source systems
• Define compliance workflows that are preventative where possible, the goal is to stop a bad outcome before it happens, not detect it afterward
• Support a multi-client operating model, the platform serves multiple carrier clients with different configurations, service levels, and delegation models; requirements must account for this
• Collaborate with engineering teams in Pune to maintain a healthy, prioritized backlog and a predictable delivery cadence

WHAT YOU’LL NEED:

• 6+ years of Product Management or Business Systems experience, with at least 2 years in a regulated financial services or insurance environment
• Direct exposure to compliance operations, sanctions screening, AML/BSA programs, fraud monitoring, or comparable regulatory workflows
• Strong requirements craft - you write stories an engineer can build, a QA engineer can test, and a compliance reviewer can use as evidence
• Ability to read a regulatory requirement and reason about what a system needs to do to satisfy it, not just what the UI should look like
• Comfortable working across US and India time zones with distributed teams; structured async communication is the default here, not the fallback
• Experience with data-intensive platforms: source system integrations, data quality gaps, reconciliation controls, and traceability requirements
• Familiarity with Agile delivery and Jira-based backlog management

Preferred Qualifications

• Background in life insurance or annuity policy administration or operations
• Exposure to sanctions/watchlist screening platforms or AML compliance tooling
• Familiarity with event-driven data architectures or cloud-based data pipelines
• Experience working on platforms that serve multiple clients with different configurations or service tiers
• Exposure to payment fraud detection or financial reconciliation workflows
• Working knowledge of OFAC obligations, BSA/AML program requirements, or related US regulatory frameworks

What Success Looks Like

Compliance workflows are designed to be auditable from the start, not retrofitted with documentation after the fact. Requirements are clear enough that engineers build the right thing on the first pass. Regulatory intent is captured in the product model, not buried in a Confluence page. The platform prevents compliance failures before they happen rather than reporting on them after.

You will know you are doing this job well when a compliance auditor can trace a decision back through the system without asking anyone to explain it.

WHAT’S IN IT FOR YOU?

Zinnia offers excellent career progression and competitive compensation. We offer great benefits, including health/dental insurance, parental leave, profit sharing, PF, incentive/bonus opportunity, tuition reimbursement, and so much more. We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

_#LI-RS1