Back to jobs

Director, Revenue Cycle

Johns Creek, GA-Hybrid

WHO WE ARE:

Zinnia is simplifying how people buy, sell, and administer insurance products. Combining intuitive enterprise technology solutions and data insights, the Policygenius marketplace, and market-leading products including SmartOffice, AnnuityNet, LifeSpeed, WinFlex, TPP, VitalSales Suite, and Exchange Consulting, Zinnia is redesigning the insurance experience for shoppers, advisors, and insurers alike — and enabling more people to protect their financial futures along the way. Zinnia has over $173.7 billion in assets under administration across 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders.

WHO YOU ARE:
Zinnia is seeking a dynamic and experienced Director of Revenue Cycle to lead and optimize the revenue cycle function within our organization. This role will provide strategic direction and management of the billing and collections processes, ensuring revenue generation is maximized and operational efficiency is achieved. The ideal candidate will have a deep understanding of revenue cycle management in a fast-paced environment, possess strong leadership abilities, and have a proven track record of driving successful outcomes in SaaS-based companies.

WHAT YOU’LL DO:

  • Provide overall strategic direction for the revenue cycle function. Develop and implement strategies to enhance revenue cycle operations, optimize revenue collection, and improve cash flow.
  • Lead and manage billing and collections teams, ensuring effective performance and alignment with organizational goals. Foster a collaborative environment focused on achieving successful revenue cycle outcomes.
  • Establish and track Key Performance Indicators (KPIs) for billings and collections. Present performance data to leadership and support ad-hoc projects aimed at enhancing the company's revenue cycle processes.
  • Implement strategies to maximize cash collections while minimizing overdue accounts. Work closely with internal teams to ensure alignment with financial targets and timely revenue collection.
  • Manage intercompany and related party billings and collections, ensuring accuracy and compliance across the organization.
  • Serve as a key business partner to customer-facing teams, providing ongoing support to ensure seamless integration of revenue cycle processes with customer relationships.
  • Partner with the FP&A and treasury teams to provide accurate revenue and cash flow forecasts. Perform detailed financial analysis to support decision-making.
  • Identify and implement process improvements to enhance efficiency and effectiveness within revenue cycle operations. Continuously assess and optimize workflows to achieve operational excellence.
  • Participate in the monthly, quarterly, and annual financial close processes in accordance with US
  • Ensure timely and accurate revenue recognition and reporting.
  • Prepare, maintain, and analyze reports related to revenue cycle performance, billings, collections, and other key financial metrics. Provide insights and recommendations to support business needs.
  • Drive system enhancements and identify opportunities to optimize processes. Leverage technology and tools such as NetSuite and OpenAir to improve revenue cycle operations.
  • Assist with internal ad-hoc requests and special projects, providing insights and expertise to support organizational initiatives.

 WHAT YOU’LL NEED:

  • Bachelor’s degree in Accounting, Finance, or a related field. An advanced degree is a plus.
  • 10+ years of experience in revenue cycle management, preferably within fast-paced software companies (SaaS).
  • Strong proficiency with NetSuite and OpenAir systems.
  • Experience managing off-shore teams and driving global process improvements.
  • Excellent analytical, problem-solving, and organizational skills.
  • Ability to work independently and as part of a collaborative team.
  • Strong communication skills and the ability to present complex information to leadership.
  • Ability to manage multiple priorities and meet tight deadlines in a fast-paced environment. 

WHAT’S IN IT FOR YOU?

Zinnia offers excellent career progression and competitive compensation. We offer great benefits, including health/dental insurance, parental leave, profit sharing, 401(k), incentive/bonus opportunity, tuition reimbursement, and so much more. We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

 

Notice for California residents: Information about how we collect and use your personal information can be found here.

 

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
How did you initially hear about this job? *
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Zinnia’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.