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Technical Program Owner, Delivery

United States
  • Program leader with 8+ years delivering complex initiatives across infrastructure, cloud (Azure), platform, DevOps, and security; skilled in frameworks, execution, and AI-driven reporting.
  • Partner to engineering leaders who brings clarity, alignment, and disciplined execution to fast-moving technical programs, helping Zip scale securely and reliably.
  • Remote-first opportunity for US-based employees with the option to work in-person out of our Manhattan office 

Start your adventure with Zip 

We are seeking a Technical Program Owner, Delivery to lead the planning and execution of high-impact initiatives across Zip’s technology organization. This role combines strategic program ownership with execution leadership, driving outcomes across infrastructure, platform, security, and internal engineering systems. Partnering closely with Engineering Managers, architects, and technical leads, you will shape, sequence, and deliver critical initiatives while providing the structure and visibility needed to keep complex work moving forward. Your leadership will help ensure that our roadmap reflects real priorities, not just aspirational goals.

This is a delivery-first role—not a product role. You will not own customer-facing features or go-to-market decisions; instead, you will own the internal technology programs that enable our engineering and operations teams to scale reliably and securely. Success in this role requires the ability to bring clarity to complex programs, build alignment across teams, and drive disciplined execution. You will also be expected to leverage AI tools to increase your own effectiveness by streamlining reporting, summarizing progress, and reducing manual overhead.

Interesting problems you’ll get to solve

  • Own the end-to-end delivery of cross-functional technical programs, from initial scoping through implementation and closure
  • Drive the execution of Zip’s internal technology roadmap, including infrastructure modernization, developer tooling, platform scalability, and compliance initiatives
  • Partner with Engineering Managers and technical leads to define scope, break down work, manage dependencies, and allocate resources
  • Facilitate prioritization and trade-off discussions across architecture, DevOps, platform, security, and business systems teams
  • Use AI tooling to automate documentation, generate summaries, and improve communication speed and clarity
  • Track program status, surface risks early, and keep teams focused and accountable
  • Drive consistent reporting to senior technical leadership, highlighting progress, blockers, and impacts
  • Introduce delivery practices and frameworks that help engineering teams operate more predictably and at scale

What you’ll bring to the team

  • 8+ years of experience delivering complex technical programs in infrastructure, IT, or cloud-native environments
  • Strong track record of working across engineering, architecture, DevOps, and security to drive successful outcomes
  • Experience leading delivery of multi-team initiatives involving technical dependencies and operational impact
  • Strong understanding of cloud platforms (Azure) and internal enterprise technology ecosystems
  • Structured, outcome-driven mindset with the ability to bring clarity and focus to ambiguous or fast-moving programs
  • Familiarity with using AI tools to boost personal productivity (e.g., summarization, document generation, update tracking)
  • Excellent communication and facilitation skills, especially when navigating cross-functional alignment
  • (Bonus) Experience in fintech or regulated environments, with awareness of compliance and audit-ready delivery practices

What you’ll get in return

Zip is a place where you’ll get out what you put in. The newness of our sector means we need to move at pace and embrace change, and our promise to you when you join the team is that you’ll feel empowered and trusted to make big things happen quickly. 

We want you to feel welcome and as though you have the support to be yourself, and care for yourself at work. Because it’s important to us that you make the most of the opportunities you’ll get to grow your skills and your career, and be surrounded by smart, friendly people and leaders that have your back.

We think these are just some of the best things about being a Zipster. We will also offer you:

  • Flexible working culture
  • Incentive programs
  • 20 days PTO every year
  • Generous paid parental leave
  • Leading family support policies
  • 100% employer covered insurance
  • Beautiful Union Square office with a casual dress code
  • Learning and wellness subscription stipend
  • Company-sponsored 401k match

Zip is committed to a straightforward and transparent pay structure. The actual base salary will be determined by various individualized factors, including job-related knowledge, skills, experience, location, internal equity, as well as other objective business considerations.

The annual base Pay Range for this position is $160,000 - $170,000. This range reflects our US national compensation (USN). Additional premium percentages may apply based on our tiered premium strategy.

Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or commission awards, in addition to a full range of medical, financial, and/or other benefits. 

If hired, employees will be in an 'at-will position' and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Be a part of a team that reflects the diversity of our customers

We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.

Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience.

And finally…get to know us

Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centered products.

Operating in two core markets - Australia and New Zealand (ANZ) and the US, Zip offers access to point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants.

We’re proud to be a values-led business and our values - Customer First, Own it, Stronger Together and Change the Game - guide us in everything we do.

I acknowledge by clicking "Submit Application", that the information provided is true and correct. I also understand that any willful dishonesty may render for refusal of this application or immediate termination of employment. By providing your information, you acknowledge that you have read our Zip Applicant and Candidate Privacy Notice and authorize Zip to process your data subject to those terms. 

Zip participates in the federal government’s E-Verify program

Before you apply, give Zip a try   -> rebrand.ly/check-zip-out

We are a proud 2025 Circle Back initiative employer and will respond to every applicant.

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