Strategic Partner Manager

• Help shape the future of payments by growing strategic partnerships that connect more merchants and customers with Zip.
• Bring your commercial expertise in strategic partnerships, account management and go to market strategy to unlock new growth opportunities.
• Enjoy hybrid working from our Sydney office, with two days per week in the office and the flexibility to do your best work.

Write your story with a career at Zip

Join Zip's Partnerships team, where we bring together commercial thinking, strong relationships and a passion for creating exceptional experiences for merchants and customers.

Our team plays an important role in accelerating Zip's growth by building meaningful partnerships with payment providers, ecommerce platforms and technology businesses. We thrive on collaboration, move at pace and take ownership of opportunities that create lasting value for our partners and customers.

As our Strategic Partner Manager, you'll take ownership of a portfolio of high value strategic partnerships, turning shared ambitions into meaningful commercial outcomes.

You'll have the opportunity to shape partner growth strategies, strengthen relationships with key decision makers and bring new ideas to life through collaboration with our Commercial, Product and Marketing teams.

This is a role for someone who loves connecting the dots between strategy and execution. You'll have the autonomy to identify opportunities, influence stakeholders and make a measurable impact on merchant acquisition and transaction growth.

What you'll own

• Build and nurture strong relationships with strategic partners, becoming a trusted commercial contact and helping their teams confidently recommend Zip to merchants.
• Develop and deliver joint business plans that align commercial priorities, identify growth opportunities and establish clear measures of success.
• Drive merchant acquisition and transaction growth through targeted partner initiatives, account mapping, merchant engagement and collaborative selling.
• Create and execute partner go to market strategies, including enablement activities and marketing initiatives that increase awareness, engagement and adoption of Zip.
• Lead regular partner business reviews, using commercial insights and performance data to celebrate successes, solve challenges and identify opportunities for further growth.
• Work closely with internal stakeholders across Commercial, Product, Marketing and Operations to bring partner initiatives to life and deliver seamless experiences.
• Identify opportunities to expand Zip's partner ecosystem, supporting the onboarding and development of new relationships that contribute to our growth ambitions.
• Build compelling business cases, presentations and commercial proposals that inspire confidence, secure stakeholder support and turn opportunities into action.
• Champion continuous improvement by sharing partner insights, strengthening internal knowledge and finding smarter ways for our teams to collaborate.
• Take ownership of commercial, operational and relationship risks, balancing growth opportunities with sound judgement and responsible decision making.

What you'll bring to the team

Zipsters work on a broad range of initiatives, and our skills and experiences all look a little different. What really matters to us is that you're a great fit with our four Values, and have a desire to learn and grow.

So whether you meet some or all of the desirable attributes below, we'd still love to hear from you:

• Experience in strategic partnerships, partner management, account management, channel sales, marketing or a related commercial role.
• A demonstrated ability to grow existing partnerships or accounts, delivering measurable commercial outcomes through strong relationship management and effective execution.
• Experience developing joint business plans, go to market strategies or partner growth initiatives that bring together shared commercial objectives.
• An understanding of how payment providers, ecommerce platforms and technology ecosystems can help businesses scale and acquire new merchants.
• Strong commercial judgement, with the ability to identify opportunities, interpret performance insights and translate ideas into practical growth initiatives.
• Excellent relationship building and stakeholder management skills, with the confidence to influence, collaborate and build trust across different teams and organisations.
• Strong communication, presentation and storytelling skills, with the ability to create compelling proposals and communicate commercial opportunities clearly.
• A proactive and adaptable approach, with the ability to manage competing priorities, navigate ambiguity and take ownership of outcomes.
• Experience in fintech, payments, ecommerce or a fast growing technology business would be an advantage, but isn't essential.
• A mindset that embraces AI and new tools to adapt, learn and grow.
• An aptitude for identifying and managing risks. Whether you are a People Manager or an Individual Contributor, we are all leaders at Zip, therefore effective risk management is important to how we run our business and part of all our roles.
• Our values in your DNA. Customer First, Own It, Stronger Together and Change the Game.

What you'll get in return

As we write this next exciting chapter in our story, we will continue to move at pace and embrace change. For you, this might mean opportunities to learn new skills with hands-on experience, broader responsibilities, or the buzz of seeing your work impact customers faster.

Zip is a place where you'll get out exactly what you put in. When you join the team, we'll do our best to make sure you can be yourself and surround yourself with smart, friendly colleagues and leaders who have your back, so that you can make the big things happen.

Zipsters tell us these are just some of the best things about working here. You'll also receive:

• 25 days paid leave annually, including birthday leave and quarterly wellbeing days
• 16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers
• Family support policies including miscarriage bereavement leave and domestic violence leave
• Mental health and wellness initiatives, including $299 annual wellbeing allowance, free access for you and family members to our Wellbeing platform Sonder, discounted private health insurance, and great rates on fitness sessions through ClassPass
• 2 days paid volunteering leave, 2 days study leave and 2 days religious or cultural leave per year
• Fee-free Zip products, and discounts with Zip merchant partners (AU)
• Team social events, epic offices, free breakfast daily, and weekly free lunches (Sydney and Melbourne)
• Access the Flare Benefits Hub & Novated Leasing: Save on groceries, fuel, tech, fashion, dining and more, with exclusive health perks, wellbeing guidance and potential tax savings on car ownership.

Be a part of a team that reflects the diversity of our customers

We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.

Equally, we're committed to ensuring our recruitment processes are accessible and inclusive. Please let us know if there are any adjustments that need to be made to ensure you have a fair and equitable experience.

And finally…get to know us

Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centred products.

Operating in Australia and New Zealand, Zip offers access to point of sale credit and digital payment services, connecting millions of customers with a broad network of merchants.

We're proud to be a values-led business and our values, Customer First, Own It, Stronger Together and Change the Game, guide us in everything we do.