Executive Creative Director

Your Impact on our Mission

Zocdoc's most important asset is our people. As an Executive Creative Director, you'll play a meaningful role in making sure that Zocdoc becomes healthcare's most beloved brand - building a world-class, AI-powered internal studio that serves as the creative heartbeat of the entire company. Your work will directly fuel exponential growth, strengthen provider trust, and help every patient find a doctor they truly love.

You'll enjoy this role if you are…

• Personally motivated by the idea that design can make healthcare more human, and you're ready to do the best creative work of your career to prove it
• Autonomous, urgent, and creative. You genuinely love building studios and systems from scratch, not just directing from a distance
• Highly attuned to the intersection of brand ambition and business impact. You make bold creative decisions that move the needle
• Passionate about AI-native creative workflows and the future of what a modern in-house studio can produce
• A craft guardian who holds the bar high for every output, from a top-of-funnel brand campaign to a B2B one-pager
• The kind of person who transforms complex ideas into elegant, cognitively clear visuals that make people say "I finally get it"

Your day to day is…

• Full ownership of Zocdoc's creative craft. Defining the visual grammar, design language, and verbal identity that scale across brand campaigns, B2B collateral, and digital product touchpoints
• Pioneering generative AI and emerging creative technologies, deploying AI-powered asset production workflows that massively scale output
• Leading a multidisciplinary in-house studio, including visual designers, copywriters, experiential producers, and external partners, with a focus on quality and velocity
• Building and fostering relationships with GTM, Growth, Product Marketing, and executive leadership to ensure creative drives ROI, brand health, and acquisition
• Managing studio timelines, budgets, and decision-making frameworks so the team operates as a true business accelerator
• Breaking down complex healthcare and B2B SaaS concepts into elegant branded experiences for patients and providers
• Working with cutting-edge GenAI tools and technology to push the boundaries of Zocdoc's creative engine

You'll be successful in this role if you have…

• An unrelenting desire to build more equitable, inclusive, and diverse workplaces
• 15+ years of creative leadership experience at high-growth technology companies, with a world-class portfolio across brand design, 360-degree campaigns, digital product integration, and experiential execution
• A proven track record building and managing high-performing, multidisciplinary in-house creative studios
• A forward-thinking, AI-native approach to design, asset generation, and workflow automation
• A compassionate but consultative and confident approach with senior stakeholders, with the emotional intelligence to navigate trade-offs and build executive trust
• Strong commercial acumen. You marry data and consumer insights with groundbreaking creative output
• The mentality of an entrepreneur/owner and a strong bias to action
• Superb communication skills and humility

Benefits:

• Flexible, hybrid work environment at our convenient Soho location
• Unlimited Vacation
• 100% paid employee health benefit options (including medical, dental, and vision)
• Commuter Benefits
• 401(k) with employer funded match
• Corporate wellness program with Wellhub
• Sabbatical leave (for employees with 5+ years of service)
• Competitive paid parental leave and fertility/family planning reimbursement
• Cell phone reimbursement
• Catered lunch everyday along with beverages and snacks
• Employee Resource Groups and ZocClubs to promote shared community and belonging