QA Analyst

About Zone & Co.

Zone&Co is on a mission to empower finance professionals to drive strategic growth through seamless, intelligent operations. We build cloud-native software solutions on Oracle NetSuite, automating complex financial processes like billing, accounts payable, reporting, and reconciliation. Our vision is to unlock the full strategic potential of finance by infusing the ERP with the intelligence and automation needed for truly transformative operations. Join our rapidly growing team as we redefine financial efficiency for scaling businesses worldwide.

Our journey has only just begun and we are excited to welcome talented individuals looking to grow alongside us. If this sounds interesting to you, we’d love to hear from you!

Learn more at www.zoneandco.com or follow us on LinkedIn: linkedin.com/company/zoneandco.

About the Job:

We are seeking a diligent and detail-oriented Product Analyst, QA to ensure the highest quality and reliability of our Billing product initiatives. In this crucial role, you will be responsible for executing manual in-depth testing across the order-to-cash process, focusing specifically on new feature development, identifying and reproducing edge cases, and performing deep regression to validate stability within the NetSuite ecosystem. You will work closely with the Product Manager to translate complex billing workflows into thorough test plans and ensure our software solutions provide unparalleled accuracy and control.

This role requires a strong working understanding of corporate order-to-cash cycles, enterprise billing best practices, and a keen ability to break down financial logic to ensure intuitive, scalable software solutions are defect-free. Experience testing software products in depth is key.

Responsibilities:

• Test Plan Development & Execution: Partner with the Product Manager to co-define comprehensive test strategies, create detailed test cases, and execute rigorous manual testing across all stages of the product lifecycle.
• Quality Assurance: Deliver in-depth, hands-on testing for new features, major releases, and hotfixes, ensuring the Billing product meets all functional and non-functional requirements.
• Deep Regression Testing: Conduct extensive regression testing on sensitive components of existing functionality to ensure stability, prevent unintended side-effects, and maintain the integrity of the core billing engine.
• Edge Case & Troubleshooting Expertise: Focus on identifying hard-to-find edge cases, reproducing complex issues, and working with the engineering team to confirm resolutions before deployment.
• Documentation & Reporting: Meticulously document test results, track defects in a bug management system, and clearly communicate quality status, risks, and test coverage to the product and engineering teams.
• Agile Collaboration: Participate actively in agile ceremonies to align testing activities with development goals and timelines.
• Process Improvement: Identify opportunities to improve the QA process, test coverage, and product quality standards.

• 3-5 years of Progressive experience in a QA, UAT, or Product Analyst role, with a dedicated focus on testing Enterprise SaaS, FinTech, or Financial Services products.
• Billing Tools Experience: Direct, working experience with enterprise-level Billing, Invoicing, and/or Accounts Receivable software and their testing requirements is required.
• Deep Domain Expertise: Strong understanding of the order-to-cash process, billing cycles, and financial data.
• ERP Acumen: Experience working with ERP systems and financial processes. Direct experience with NetSuite is a significant advantage.
• Analytical Thinking: Excellent problem-solving skills and the ability to think critically about complex financial workflows to anticipate and test failure scenarios.
• Exceptional Communication: Outstanding verbal and written communication skills with a proven ability to write clear, concise bug reports and test plans.
• Detail & Execution Focus: A meticulous approach to testing, a zero-tolerance for defects, and a strong track record of successful execution in an agile environment.
• Agile Proficiency: Experience working in agile development environments.
• Bachelor's degree in Business, Finance, Computer Science, or a related field preferred. Relevant QA or industry certifications a plus.

At Zone, our benefits are designed to enrich your life beyond the workplace. Recognizing that work is just a fraction of your overall life experience, we are dedicated to providing robust support. As a fully remote company, we prioritize flexibility and balance. Explore our comprehensive list of benefits at Zoneandco.com.

Zone and Co is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.We strongly encourage candidates of all different backgrounds and identities to apply. This is an opportunity for us to bring in a different perspective and we’re eager to further diversify our company. Zone & Co is committed to building an equitable, inclusive, and supportive place for you to do some of the greatest work of your career.