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Sr. Manager, Employee Experience and Transformation

San Jose, California, USA

About Zscaler

Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

Our general and administrative teams help to support and scale our great company. Whether striving to grow our workforce, nurture an amazing culture and work environment, support our financial and legal operations, or maintain our global infrastructure, the G&A team provides a strong foundation for growth. Put your passion, drive, and expertise to work with the world’s cloud security leader.

We're looking for an experienced and innovative Sr. Manager, Employee Experience and Transformation to join our People & Culture team. In this role, you will be instrumental in shaping a world-class employee experience. You will drive connected, scalable solutions across human, digital, workspace, and lifecycle programs, ensuring every initiative reflects our people-first principles and strategic goals.

If you are a forward-thinking leader who excels at turning strategy into reality and is passionate about creating an environment where employees can grow and thrive, we encourage you to apply. You will be based hybrid out of our San Jose, CA headquarters (Tuesday-Thursday) and be responsible for:

  • Program Design & Leadership: Design and lead large-scale employee experience programs from strategy to execution. You will own complex, cross-functional projects aimed at improving the employee journey at a global scale.
  • Change Leadership & Adoption: Champion the "people side" of change for all key initiatives. You will create and implement strategies that secure stakeholder buy-in, build a network of change agents, and embed new behaviors and ways of working into our culture to ensure our programs have a lasting impact.
  • Build Our Future-Ready Strategy: Develop and champion a comprehensive employee experience strategy that is both data-informed and forward-looking. You will translate internal metrics, employee feedback, and external trends into innovative programs that create a best-in-class workplace.
  • Cross-Functional Partnership & Communication: Build and nurture strong relationships with key partners across the organization. Create and deliver compelling narratives and communications that connect our EE initiatives to our organizational vision.

What We're Looking for (Minimum Qualifications)

  • 8+ years of combined experience in program/project management, with a clear focus on employee experience, workplace strategy, or organizational change.
  • A Bachelor’s degree in a relevant field (e.g., Human Resources, Business, Organizational Development) or equivalent practical experience.
  • Demonstrated success designing and executing large-scale, cross-functional programs from initial concept through to completion and measurement.
  • Proven ability to use data and employee feedback to identify critical problems and build scalable, impactful solutions.
  • Exceptional stakeholder management skills, with experience successfully influencing and aligning senior leaders and both technical and non-technical teams.

What Will Make You Stand Out (Preferred Qualifications)

  • Professional certifications in change management (e.g., Prosci), project management (e.g., PMP, Agile), or HR (e.g., SHRM).
  • Experience within a high-growth, global technology organization.
  • Deep understanding of future-of-work trends, including hybrid work models, AI in the workplace, and digital employee experience platforms.

#LI-Hybrid #LI-AT4

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range

$147,000 - $210,000 USD

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks, and more!

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

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Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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