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Senior Threat Response Engineer (4th Shift)

Remote - USA

About Zscaler

Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

The Red Canary Threat Response Engineering team is on the front lines, acting as the virtual boots on the ground for our customers to respond to and remediate threats. You will drive investigations using Endpoint Detection and Response (EDR) and Identity telemetry to perform behavioral analysis and threat hunting while leveraging the Red Canary platform to take immediate action. We aim to maximize efficiency and minimize customer vulnerability by finding innovative uses for existing tools and developing new ones. Our team provides customers with the confidence that any compromises will be fully remediated, allowing them to remain focused on their core business operations.

We're looking for an experienced Senior Threat Response Engineer  to join our Active Remediation team. Reporting to the Senior Manager, Threat Response Engineering, you'll be responsible for:

  • Performing investigations into detected threats and using customers’ security products to analyze, contain, and remediate threats in their environments
  • Providing customers with thorough reports of the actions taken to ensure they understand what you did to clean up their environment and protect them from further damage
  • Identifying effective response strategies to further enhance Red Canary’s customers’ security posture
  • Actively engaging and collaborating with the Detection Engineering, Threat Hunting, Intel, and Product Management teams to develop new ways of performing timely remediation of identified threats
  • Lead team projects and mentor peers, while providing strategic insights, recommendations, and operational support for product improvement and overall team success
  • Participating in an on-call rotation to provide 24x7 remediation

What We’re Looking for (Minimum Qualifications) 

  • Possesses very strong analytical and problem-solving skills, demonstrated through experience in responding to security events and threats
  • A mastery of Endpoint Detection and Response (EDR) products including CrowdStrike, Microsoft Defender for Endpoint, SentinelOne, Palo Alto Cortex, or CarbonBlack
  • Strong experience or familiarity with Identity security products
  • Deep understanding of the internal system functionality of Windows and MacOS operating systems and network communication
  • Professional and articulate with excellent written and verbal communication skills
  • Ability to work from 10PM - 8AM MT, Wednesday - Saturday

What Will Make You Stand Out (Preferred Qualifications)

  • Strong understanding of enterprise technology, network controls, and security operations
  • Experience in developing operational efficiencies via technology or process improvement
  • Understanding of current and emerging adversary tactics and techniques, and the ability to practically apply this knowledge

 

#LI-DB1

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Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range

$119,000 - $145,000 USD

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks, and more!

Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

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