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Business Analyst Intern

San Jose, California, USA

About Zscaler

Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. 

We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

The Role

We’re seeking an analytical and ambitious Business Analyst Intern to join our Business Applications Department. This is a Hybrid role, requiring office presence in San Jose, CA, and reporting to the Director, CRM & PRM Applications.

The Business Analyst Intern will support strategic decision-making by collecting, analyzing, and translating complex data into actionable business requirements and insights. This role directly contributes to process optimization and the successful execution of key departmental projects, ensuring alignment between technology and business goals. You'll gain hands-on experience driving tangible improvements in efficiency and project clarity.

What you’ll do (Role Expectations)

  • Business Requirement Gathering: Collaborate with key stakeholders from GTM Sales, Marketing, Partner teams to gather and analyze business requirements related to Zscaler Selling motions.
  • Stakeholder Engagement: Act as a liaison between business stakeholders and the technical team, translating business requirements into technical solutions and ensuring alignment.
  • Process Design: Support the process design, requirements elicitation and gathering of business systems in the area of sales, partners and marketing. Build process flows and documentation for identifying these processes.
  • Collaboration: Engage with business partners to discuss business requirements, determine feasibility, business value and a cost effective and scalable solution.

Who You Are (Success Profile)

  • You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
  • You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
  • You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
  • You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
  • You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

  • Currently pursuing a Bachelor’s or Master’s degree in Business Administration/Management or a related quantitative field.
  • Demonstrated ability to effectively communicate and collaborate across diverse, cross-functional teams.
  • Strong analytical thinking and problem-solving skills, coupled with excellent written and verbal communication.
  • Motivated self-starter with a clear passion for innovation and technology.

What Will Make You Stand Out (Preferred Qualifications)

  • Prior exposure or experience working in a fast-paced business environment (e.g., tech, finance, or consulting).
  • Demonstrated curiosity and analytical depth: the ability to articulate complex business problems clearly and show a proactive, self-starting approach to learning.

 

#LI-Hybrid

#LI-AL1

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range

$35 - $55 USD

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks, and more!

Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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