Senior Administrative Assistant

About Zscaler

Zscaler is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally, the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of cyber threats and policy violations every day and unlocks productivity gains for modern enterprises by reducing costs and complexity.

Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. 

We champion an “AI Forward, People First” philosophy to help us accelerate and innovate, empowering our people to embrace their potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler to help shape the future of cybersecurity.

Role

We are looking for a Senior Administrative Assistant to join our EMEA Field Sales team. This is a hybrid role requiring an office presence 2-3 days per week, reporting to our Senior Administration Business Partner. This role will support a number of senior executives based across EMEA, and will act as the "connective tissue" between the Executive Briefing Centre and the rest of the business. By thinking three steps ahead, you will ensure that the first time a VIP client walks through your doors, the experience is so frictionless it feels like magic.

What you’ll do (Role Expectations)

• Managing all relevant communications for the Executives, including email communications with customers, prospects, and wider teams

• Serving as a key liaison in coordinating and supporting the Executive Briefing Centre, ensuring seamless collaboration with customers, prospects, and cross-functional teams to deliver impactful and high-level engagements

• Processing confidential and critical information on a routine basis

• Calendar and travel management, including coordinating cross-functional and global meetings and domestic/international travel arrangements

• Representing the Executives, dealing with high-level customers, clients, and other Zscaler Executives

Who You Are (Success Profile)

• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.

• You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.

• You are a positive force. You approach hard problems with constructive energy and a 'can-do' spirit that is contagious, inspiring your team to stay focused on the solution.

• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.

What We’re Looking for (Minimum Qualifications)

• Administrative support experience, specifically with Executive Management support at C-Suite or Senior Leadership level

• Ability to complete complex tasks in creative and effective ways

• Project management skills, including tracking and reporting skills

• Outstanding English verbal and written communication skills

• Experience in managing high-profile corporate events or an Executive Briefing Centre, with a proven ability to provide a 'white-glove' experience for C-suite executives and key stakeholders

What Will Make You Stand Out (Preferred Qualifications)

• Able to work with G-Suite, Microsoft Outlook, Word, Excel, PowerPoint, SharePoint, Web conferencing, and willingness to learn other tools and systems used within Zscaler

• Fluent in additional languages—German, Spanish, Dutch or French preferred

• Experience working in a fast-paced technology environment

#LI-Hybrid #MG-3

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.