Portfolio Content Manager

About Zscaler

Zscaler is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally, the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of cyber threats and policy violations every day and unlocks productivity gains for modern enterprises by reducing costs and complexity.

Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. 

We champion an “AI Forward, People First” philosophy to help us accelerate and innovate, empowering our people to embrace their potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler to help shape the future of cybersecurity.

We are looking for a Portfolio Content Manager based in a hybrid capacity, reporting to the Director, Services Strategy & Design within the Service Strategy & Design department. This role drives efficiency and speed in portfolio updates. The Portfolio Content Manager achieves this by ensuring content is accurate, current, and consistently deployed throughout all systems and channels.

What you’ll do (Role Expectations)

• Manage document organization, maintain version control, and perform light document edits as needed
• Handle publishing and distribution support including newsletter blurbs, portfolio announcements, and social media engagement while ensuring consistent tone and formatting
• Execute copy editing and quality control by reviewing documents for grammar, spelling, punctuation, clarity, and consistency
• Provide operational and coordination support across the full portfolio as a reliable point of contact for document updates and content hygiene

Who You Are (Success Profile)

• You thrive in ambiguity and are comfortable building the path as you walk it, seeing dynamic environments as the raw material to build something meaningful.
• You act like an owner with a passion for the mission that fuels your bias for action and a commitment to navigating between high-level strategy and hands-on execution.
• You are driven by innovation and possess a deep curiosity for how things work, energized by solving complex challenges and looking for scalable ways to accelerate transformation.
• You are a pragmatic builder obsessed with creating, iterating, and shipping while balancing technical excellence with the need to deliver value to users quickly.
• You think at scale by connecting your day-to-day work to the larger company mission and building processes that support a high-growth, global organization.

What We’re Looking for (Minimum Qualifications)

• Highly organized and process-minded approach to content management
• Exceptionally detail-oriented with strong copy-editing instincts
• Ability to quickly spot grammar, spelling, punctuation, and formatting errors
• Confidence working across multiple digital tools and systems
• Strong written communication skills and consistent follow-through

What Will Make You Stand Out (Preferred Qualifications)

• Degree in English, Communications, Journalism, or Marketing
• Prior experience in roles involving documentation, publishing, compliance, or marketing
• Professional background in tech, SaaS, consulting, or multinational corporations

#LI-Hybrid #LI-IA1

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.