Back to jobs
New

Specialist Solutions Architect - OT

Remote - USA

About Zscaler

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.

We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

We're looking for a Specialist Solutions Architect - OT to join our field Speclialist team. This is a key individual contributor within Zscaler's specialty go-to-market organization, responsible for driving customer-facing technical engagements across OT and industrial security environments globally. The role spans Zscaler's OT-relevant technology portfolio - Zero Trust Branch, deception, Privileged Remote Access, and Zscaler Cellular - and combines two jobs in one: the business owner who builds and develops a territory of demand, and the high-level architect who designs the target state. This role owns engagements end to end: generating demand from a defined target account base, leading consultative first meetings and in-depth architecture workshops, contributing to Proof of Value design, and feeding structured field evidence back to product and sales teams to advance Zscaler's OT security solution.

What You'll Do (Role Expectations)

  • Generate and develop OT demand. Work from a scored target account list, customer advisory boards, industry events, and structured outbound, converting first meetings into in-depth architecture workshops.
  • Own the solution across the OT portfolio and lead target-state design. Architect across Zero Trust Branch (ZTB), deception, Privileged Remote Access (PRA), and Zscaler Cellular - selecting and combining capabilities against the customer's environment rather than leading with a single product. Align designs to ISA/IEC 62443 and the Purdue Model, integrating ZIA, ZPA, and ZDX where relevant, and position Zscaler as the core solution for securing industrial environments, bridging business intent and technical execution through high-level target-state designs.
  • Deliver the OT consultative motion end to end within a defined, instrumented engagement process. Lead from first-meeting narrative through architecture workshop, working alongside the account team and SE, and aligning security and network stakeholders who often hold different views of the target state. Every engagement is logged from first meeting forward, Product Engagement (PE) entries are opened at the architecture-workshop gate, and each workshop produces a structured feedback report that is translated into voice-of-customer input for product teams.
  • Contribute to PoV design and business value. Shape Proof of Value design and planning and remain aligned through execution without directly performing the PoV, collaborating closely with SE and specialist teams. Partner with Zscaler's business value assessment team to construct a cost consolidation map detailing tool consolidation, time savings, and cost reductions.
  • Extend the motion beyond your own engagements. Use AI and automation as a force multiplier in your own workflow - content creation, research, engagement preparation, process automation - and drive adoption across the team. Build OT thought leadership through blogs, industry-event presence, and advisory-board content, and deliver field enablement sessions across core, specialty, and partner teams that produce reusable enablement artifacts.

Who You Are (Success Profile)

  • You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what's needed, navigating seamlessly between high-level strategy and hands-on execution. You treat the OT motion as a territory you own - you build your own pipeline of conversations, are comfortable initiating customer contact, and treat a quiet calendar as a problem you own.
  • You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
  • You are a pragmatic builder. You are obsessed with creating, iterating, and shipping. You aren't afraid to roll up your sleeves and build the first version yourself, balancing the drive for technical excellence with the need to deliver value to users quickly. You adopt AI and automation tools in your own work without being asked, and you pull others forward - showing teams how these tools drive efficiency, from content creation to process automation.
  • You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback - knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. You give and take candid feedback across sales, SE, product, and specialty teams.
  • You are customer-obsessed. You build deep empathy for the customer - both internal and external - and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success. You hold the security and network stakeholder views of the target state at the same time and design for both.

What We're Looking For (Minimum Qualifications)

  • Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
  • Expertise in the security architecture and protection of Industrial Automation and Control Systems (IACS), including a solid understanding of the Purdue-level model for an OT environment.
  • Proven experience leading consultative customer engagements - facilitating multi-stakeholder workshops and translating discovery into target-state architecture.
  • Solid understanding of macro and micro segmentation and network-level controls, including NAC (ISE, ClearPass), SD-WAN, firewalls, and IDS/IPS.
  • Demonstrated ability to translate architecture into business outcomes for security and network leadership.
  • Proven experience in asset discovery, profiling, or visibility domains such as Armis, Dragos, Nozomi Networks, or Fortinet, and Privileged Access Management (PAM) solutions, particularly focusing on contractor access.

What Will Make You Stand Out (Preferred Qualifications)

  • Experience generating technical pipeline - outbound engagement, advisory boards, industry-event presence, or published technical content.
  • Demonstrated use of AI and automation tooling to accelerate technical or go-to-market work.
  • Experience supporting customers across multiple regions and working effectively across global time zones.

#LI-Remote #LI-AA5

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range

$194,250 - $277,500 USD

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks, and more!

Learn more about Zscaler's hybrid working model and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Please enter your full address including city, state/region, country, and postal/pin code.

Select...
Select...
Select...
Select...
Zscaler Confidential Information *

In consideration of Zscaler, Inc. or any of its subsidiaries (together referred to as “Zscaler”) granting the opportunity to apply for a position with Zscaler, I agree (a) to use Confidential Information for the sole purpose of evaluating a position with Zscaler, (b) that I will not disclose Confidential Information to anyone outside of Zscaler, (c) that all Confidential Information disclosed by Zscaler (and any derivative works thereof) remains the property of Zscaler, and no license or other rights to Confidential Information is granted or implied, (d) not to use the systems of my current employer to access any Confidential Information or download any Confidential Information onto the systems of my current employer, (e) immediately upon request, to return or destroy all the embodiments and copies of any Confidential Information, and (f) that “Confidential Information” means any nonpublic information disclosed to me by Zscaler, which Zscaler labels or otherwise identifies as confidential or a reasonable person would understand to be confidential.

Zscaler Privacy Policy *

By proceeding with your application or engaging in the recruitment process with you acknowledge that we will collect, use, and store your personal information in accordance with the data privacy notice linked below. Should you have any concerns or questions about how your personal data is handled, please don't hesitate to reach out to privacy@zscaler.com.

Privacy Policy

Select...

To ensure compliance with laws on hiring government employees, please let us know if you have a potential conflict of interest. This may apply if you are a current or former government employee who is, or has been, involved in procurement or contract award activities for Zscaler products or services.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Zscaler’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 07/31/2029

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.