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Threat Response Engineer (4th Shift)

Remote - USA

About Zscaler

Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

The Red Canary Threat Response Engineering team is on the front lines, acting as the virtual boots on the ground for our customers to respond to and remediate threats. You will drive investigations using Endpoint Detection and Response (EDR) and Identity telemetry to perform behavioral analysis and threat hunting while leveraging the Red Canary platform to take immediate action. We aim to maximize efficiency and minimize customer vulnerability by finding innovative uses for existing tools and developing new ones. Our team provides customers with the confidence that any compromises will be fully remediated, allowing them to remain focused on their core business operations.

Role

We are looking for an experienced Threat Response Engineer to join our Active Remediation team. This is a remote role, reporting to the Senior Manager, Threat Response Engineering. You will perform investigations into detected threats, using customer security products to analyze, contain, and remediate issues while providing thorough reports. This role requires the ability to work a Wednesday – Saturday 10pm – 8am Mountain Time shift and participate in a 24x7 on-call rotation to ensure our customers remain protected.

What you’ll do (Role Expectations)

  • Perform investigations into detected threats and leverage security products to analyze, contain, and remediate threats in customer environments

  • Provide customers with thorough reports of actions taken to ensure clarity on environment cleanup and protection strategies

  • Identify and implement effective response strategies to further enhance the security posture of the customer base

  • Collaborate with Detection Engineering, Threat Hunting, Intel, and Product teams to develop innovative methods for timely threat remediation

  • Prioritize and execute tasks effectively in a fast-paced operational environment while maintaining a 24x7 on-call rotation

Who You Are (Success Profile)

  • You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

  • You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

  • You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

  • You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

  • You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

  • Strong analytical and problem-solving skills demonstrated through direct experience responding to security events and threats

  • Experience with Endpoint Detection and Response (EDR) products such as CrowdStrike, Microsoft Defender for Endpoint, SentinelOne, or Palo Alto Cortex

  • Foundational understanding of internal system functionality for Windows and MacOS operating systems

  • Experience with or professional familiarity with Identity security products

  • Professional and articulate communication skills with the ability to provide clear technical documentation

What Will Make You Stand Out (Preferred Qualifications)

  • Experience with security operations, enterprise technology, and network controls or protocols

  • Proven interest in developing operational efficiencies via technology or process improvement

  • Deep interest in staying current with the latest adversary tactics, techniques, and procedures

 

 

#LI-DB1

#LI-Remote

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range

$101,500 - $125,000 USD

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks, and more!

Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

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