LiveOps Coordinator - Small Giant Games

Who We Are:

Zynga is a global leader in interactive entertainment with a mission to connect the world through games and a wholly-owned subsidiary of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). With massive global reach in more than 175 countries and regions, the combined diverse portfolio of popular game franchises has been downloaded more than 6 billion times on mobile, including Star Wars™: Hunters, CSR Racing™, Dragon City, Empires & Puzzles™, FarmVille™, Golf Rival™, Hair Challenge™, Harry Potter: Puzzles & Spells™, High Heels!™, Merge Dragons!™, Merge Magic!™, Monster Legends, Toon Blast™, Top Eleven, Toy Blast™, Two Dots, Words With Friends™, and Zynga Poker™.Founded in 2007, Zynga is headquartered in California with locations in North America, Europe, and Asia. For more information, visit www.zynga.com or follow Zynga on Twitter, Instagram, Facebook, or the Zynga blog

Position Overview:

We are looking for a sales driven Liveops coordinator to take ownership of Empires & Puzzles Live calendar configurations. You will be part of the Empires & Puzzles liveops team helping us reach our daily revenue targets and ensure that players have a good balance of content always available. You will plan, configure and analyze, liveops activities and actively drive improvements the way we run liveops in Empires & Puzzles.

What You'll Do: 

• Own and the live calendar activities configuration of Empires & Puzzles across all stores and markets, including Core and Webstores.
• Plan event schedules, offer content, and configurations in collaboration with relevant stakeholders.
• Configure liveops activities using dedicated tools and platforms.
• Test and deploy live changes to our servers, ensuring smooth transitions and optimal player experience.
• Maintain clear communication with the Development team, Analytics team, Player Support and Community teams regarding upcoming event schedules and related matters.
• Drive improvements in tools and processes, including suggesting, collecting, and prioritizing enhancements.
• Monitor game performance metrics and player behavior to assess the impact of live events and adjust strategies as needed.

What You Bring: 

• Experience in event planning, configuration, or similar roles in the gaming industry is highly desirable.
• Proficiency in using relevant tools for liveops activities configuration and deployment.
• Strong analytical skills and attention to detail to ensure precise configurations and effective troubleshooting.
• Excellent communication and coordination skills to work seamlessly with cross-functional teams.
• Ability to adapt to a fast-paced and evolving environment, demonstrating flexibility and resilience.
• Proactive mindset with a focus on process improvement and automation.

Bonus Points:

• Previous experience on building automated testing for systems configurations to improve efficiency and reduce errors.
• Knowledge of Empires & Puzzles.

What We Offer You: 

• Competitive salary and benefits
• Exciting, fun and highly successful projects to work on
• Extremely talented and helpful colleagues
• Lots of power and responsibility
• Office conveniently located in downtown Helsinki 

#LI-Hybrid

#LI-NH3

We are proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization.  Employment with us is based on substantive ability, objective qualifications, and work ethic – not an individual’s race, creed, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, physical or mental disability, pregnancy, age, genetic information, veteran status, marital status, status as a victim of domestic violence or sex offenses, reproductive health decision, or any other characteristics protected by applicable law.

As an equal opportunity employer, we are committed to providing the necessary support and accommodation to qualified individuals with disabilities, health conditions, or impairments (subject to any local qualifying requirements) to ensure their full participation in the job application or interview process. Please contact us at accommodationrequest@zynga.com to request any accommodations or for support related to your application for an open position.

Please be aware that Zynga does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp, or others.  Zynga also does not engage in any financial exchanges during the recruitment or onboarding process, and will never ask a candidate for their personal or financial information over an app or other unofficial chat channel.  Any attempt to do so may be the result of a scamp or phishing attack, and you should not engage.  Zynga’s  in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a zynga.com, naturalmotion.com, smallgiantgames.com, themavens.com, gram.gs email domain).