Producer - Analytics

Level Up Your Career with Zynga!

At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times—connecting players in 175+ countries through fun, strategy, and a little friendly competition.

From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan-favorites and latest hits include FarmVille™, Words With Friends™, Zynga Poker™, Game of Thrones Slots Casino™, Wizard of Oz Slots™, Hit it Rich! Slots™, Wonka Slots™, Top Eleven™, Toon Blast™, Empires & Puzzles™, Merge Dragons!™, CSR Racing™, Harry Potter: Puzzles & Spells™, Match Factory™, and Color Block Jam™—plus many more!

Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Whether you're spinning, strategizing, matching, or competing, Zynga is where fun meets innovation—and where you can take your career to the next level.

Join us and be part of the play!

Position Overview:

Zynga is looking for an exceptional Producer who is self-motivated, detail-oriented, and passionate about Analytics. The ideal candidate is an organized, confident, and clear communicator who can support dynamic teams with request triage, stakeholder coordination, and operational excellence. This role focuses on optimizing team efficiency and ensuring seamless communication across internal and external partners.

What You'll Do:

• Partner with Publishing Analytics Leads to triage and prioritize incoming stakeholder requests and support tickets
• Manage stakeholder communications, setting expectations and providing regular status updates on team capacity and deliverables
• Facilitate cross-functional collaboration between analytics, engineering, and central teams to clarify requirements and scope
• Coordinate team workflows and resource allocation to optimize response times and quality of deliverables
• Lead regular stakeholder check-ins and team standups to ensure alignment and identify potential blockers
• Maintain effective communication channels and build trust with partners 
• Support escalation management and resolution of high-priority requests
• Create and maintain documentation for team processes, standards, and stakeholder guidelines
• Develop and implement process improvements for request intake, prioritization frameworks, and stakeholder management

What You Bring:

• 2+ years of project management or operations experience in the tech industry, preferably supporting engineering or analytics teams
• Experience with ticketing and workflow management tools such as Jira, Confluence, ServiceNow, etc.
• Strong stakeholder management and communication skills with ability to manage competing priorities
• Self-motivated, autonomous, demonstrates initiative, flexibility, and maturity under pressure
• Collaborative by nature, quickly builds relationships, facilitates open dialog, and partners effectively within teams
• Excellent written and verbal communication skills with ability to translate technical concepts for diverse audiences
• Positive and professional attitude with customer service orientation

Bonus Points:

• Experience in mobile gaming industry
• Analytics or data science domain knowledge
• Experience with agile methodologies and support operations
• Background in technical support or customer success roles

What We Offer You:

Zynga offers a world-class benefits package that helps support and balance the needs of our teams. To find out more about our benefits, visit the Zynga Benefits site

We are proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization.  Employment with us is based on substantive ability, objective qualifications, and work ethic – not an individual’s race, creed, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, physical or mental disability, pregnancy, age, genetic information, veteran status, marital status, status as a victim of domestic violence or sex offenses, reproductive health decision, or any other characteristics protected by applicable law.

As an equal opportunity employer, we are committed to providing the necessary support and accommodation to qualified individuals with disabilities, health conditions, or impairments (subject to any local qualifying requirements) to ensure their full participation in the job application or interview process. Please contact us at accommodationrequest@zynga.com to request any accommodations or for support related to your application for an open position.

Please be aware that Zynga does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp, or others.  Zynga also does not engage in any financial exchanges during the recruitment or onboarding process, and will never ask a candidate for their personal or financial information over an app or other unofficial chat channel.  Any attempt to do so may be the result of a scamp or phishing attack, and you should not engage.  Zynga’s  in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a zynga.com, naturalmotion.com, smallgiantgames.com, themavens.com, gram.gs email domain).