Club Operations Manager
About Lume and Mando Founded in 2017, Lume is a transformative personal care brand on a mission to normalize body odor beyond pits and provide people with outrageously effective solutions so they don’t have to think twice about odor. We are pioneers of the whole body deodorant category, with a portfolio of odor-blocking products including anti-perspirants, aluminum-free deodorants, body washes, body creams, cleansing bars and laundry sprays. Lume products are OB/GYN developed, made with skin-safe ingredients that are gentle enough for the most sensitive parts and often referred to as “life-changing” by our customers. In late 2022, we launched a men’s line called Mando, bringing our expertise to the men’s personal care category. From whole body deodorants to body washes, our product offerings arm men with the confidence to show up as their best selves as they move about their busy day.
Lume and Mando is part of Mammoth Brands, the modern CPG company behind category-leading brands Harry’s, Flamingo, Lume, and Mando. Driven by a mission to “Create Things People Like More,” the company is creating a new model—and home—for brands, founders, and talent looking to solve unmet needs, improve peoples’ lives and ultimately change the status quo. Even as we grow, we take extra care to maintain the small, scrappy, entrepreneurial culture that helped to get us where we are today: a company that people like more, that better serves its customers, employees, and community. Mammoth Brands is committed to making a positive impact and donated over $20 million through our network of nonprofit partners to date. |
This role can be done remotely, however there may be location constraints based on where Mammoth Brands is registered and able to employ individuals. Please work with your recruiter and your hiring manager to understand any location constraints. We are authorized and able to employ individuals in many, but not all states. If you are not located in or able to work from a state where we are registered or able to employ individuals, you will not be eligible for employment. Please speak with your recruiter to learn more.
About the Team
The Retail Sales organization is a critical function that drives Lume & Mando’s brand strategy and growth with our mass market and specialty retail partners. The Retail Sales organization is responsible for all business development activities at each retailer, cultivating relationships across all functions – merchandising, marketing, store operations, supply chain, and omnichannel development.
About the Role
The Retail Sales & Forecasting Analyst plays a critical role in Retail, helping to drive our dynamic Club Channel retail partnerships for the Lume & Mando Brands. This position has a direct impact on the company’s future growth as we open and expand the business with Costco, Sam’s Club and BJ’s.
Reporting to the Director of Sales for Club Channel - Lume, with a dotted line relationship into the Sr. Manager, Analytics, this multi-dimensional customer-facing position will be responsible for managing all aspects of strategic analysis, business performance and demand planning for Lume and our Club Channel retail partners.
This role requires strong collaboration skills -- as you will be working across nearly all Lume’s functions, and attention to detail to ensure efficient and accurate data analysis and forecasting. Success requires strong organizational skills, analytical capabilities, basic understanding of sales fundamentals and a continuous improvement mindset.
Our Club team should become relied upon by our Retail partner’s merchandising, marketing, and supply chain teams as “thought leaders” who deeply understand the Club shopping experience, have an item merchant mentality toward sku productivity, and demonstrate how our brands contribute uniquely and drive growth.
What you will accomplish:
- Manage all aspects of Club Channel forecasts, including inventory management, merchandising event planning/forecasting, execution of new/transitioning/discontinued items & minimizing obsolescence
- Co-develop annual business plan goals, identify events that affect supply & demand, and manage demand planning for the Club Channel business in collaboration with internal supply chain partners + retail team
- Provide primary customer and internal analytic support for our Club Channel Retail businesses - inclusive of category, market, and assortment performance analysis
- Possess a deep understanding of Club accounts and the total Channel + relevant personal care categories to provide knowledge on the competitive marketplace
- Support compelling “storytelling” - provide and interpret relevant analysis to create compelling, insights and recommendations that bring presentations to life
- Provide analytics to support deep-dive strategic projects that help unlock new revenue-driving opportunities through thoughtful analysis of the category, store-level sales, and shopper insights
- Manage weekly/monthly scorecards for internal tracking of retail business as well as Joint Business Planning scorecards with external retail partners and be the go-to for ad-hoc retail reporting
- Develop and maintain meaningful relationships with key internal and external stakeholders to drive efficiencies and serve as an influencer within the business, empowering the team to make data-driven decisions quickly through identifying the “so what”
These might describe you:
- You have 4+ years of industry-specific experience in CPG sales/analytics, demand planning, and/or retail, including previous experience working directly with Club retailers.
- Experience in an analytical, data-driven role -- working with retail partners and syndicated data (IRI/Nielsen)
- Proficient in either Google Suite (Sheets, Docs, Slides) or Microsoft Office Business Suite (PowerPoint and Excel).
- Working with data excites you, you have the ability to manage complex data from multiple sources and synthesize into key headlines that help move the business forward and determine future strategies
- Strong interpersonal, written/oral communication and presentation skills
- Takes ownership for the work and desires to be seen as an analytics leader, not just a report generator
- You are insatiably curious and always looking to learn something new - seeking to improve always
- Professional, enthusiastic team player with a passion to work collaboratively across teams and drive for results
- You thrive on direct, honest, and supportive communication
- To you, there’s nothing more exciting than a new challenge
- Sense of humor -- we take our work seriously and ourselves un-seriously
Here’s who you will work with:
- Internally: Your primary teammates will include the Club Channel Retail Sales Team. You will also work closely with Analytics, Go-To-Market Strategy, Sales Strategy and Planning, the Lume & Mando Brand Teams, Retail Marketing, Demand and Supply Planning and Finance.
- Externally: You'll work most closely with Costco, Sam’s Club & BJ’s merchants, their buying & replenishment team members and cross-functional partners.
- You'll report to the Director of Sales, Club Channel Partnerships, with dotted line reporting into the Sr. Manager, Analytics, and will be focusing primarily on the analytic and forecasting needs of the Club Channel business.
Benefits and perks
- Medical, dental, and vision coverage
- 401k match
- Equity in Mammoth Brands
- Flexible time off and working hours
- Wellness and L&D stipends
- 4 weeks sabbatical after 5 years, 6 weeks after 10 years, and 8 weeks after 15 years
- 20 fully paid weeks off for parents who give birth, or 16 fully paid weeks off for all other paths to parenthood
- Fun IRL and virtual events including happy hours, team building events, and parties on our rooftop
- Free products from all of our brands
We can’t quantify all of the intangible things we think you’ll love about working at Harry’s Inc, like the exciting challenges we tackle, the smart and humble team you’ll get to work with, and our supportive and inclusive culture. That said, our salary ranges are based on paying competitively for our size and industry, and are one part of our total rewards package, which also includes a comprehensive set of benefits and our equity program. The base salary hiring range for this position is $100,000-$120,000 (Tier 3).
The final compensation offer will ultimately be based on several considerations, such as the candidate’s location, skill level and experience. For candidates located outside of the target geographic area, base salary hiring ranges will be adjusted accordingly. This role is primarily hiring candidates in our Tier 3 geographic areas.Eligible states: AZ, CA, CO, GA, IL, KY, MA, MI, MN, NC, NJ, NY, OH, PA, TN, TX, UT, WA
Tier 1: NYC Metro Area
Tier 2: Boston, D.C., & Seattle
Tier 3: All other eligible US cities
Mammoth Brands is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.
Mammoth Brands is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, domestic violence victim status, arrest/conviction record, sexual or reproductive health decisions, caregiver status, credit history immigration status, unemployment status, traits historically associated with race, including but not limited to hair texture and protective hairstyles or any other status protected under applicable federal, state and local laws. Mammoth Brands' commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training.
We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.
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