Product Designer
7shifts is a scheduling and payroll platform designed to help restaurant teams thrive. With an easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in check for over 55,000 restaurants. Our mission is to simplify team management and improve performance for restaurants, with a long-term vision of creating a thriving restaurant industry through the power of connected & engaged teams.
As the Product Designer at 7shifts, you will be responsible for creating user-friendly experiences that address our customers’ problems and tackle some of the biggest challenges in the restaurant industry. Reporting into the Manager, Product Design, you’ll work with Product, Data, Product Marketing, and Engineering to own a key area of our product experience. You’ll work across the entire design process and conduct research to build experiences and products that simplify team management and improve restaurant performance.
We’re building an inclusive work environment that is representative of the diverse industry we have the pleasure of serving, and encourage candidates from all backgrounds to apply.
What you’ll do:
- Brainstorm ideas, create prototypes, and test concepts with customers
- Design exceptional experiences that improve the way restaurants manage their teams
- Collaborate with your cross-functional team and design team to create and ship simple and easy-to-use products
- Stay close to our customers to understand their needs, pain points and goals by conducting customer interviews, usability tests, and on-site observation
- Continuously gather feedback from teammates, stakeholders, and customers to ensure products align with customer needs and business objectives
- Work with engineers to implement designs and ensure the quality of shipped products
- Become an expert in your area of the product and bring forward thinking concepts that are valuable to our customers
- Participate in Design team initiatives, projects and rituals to ensure we are scaling as a team
What you bring:
- Previous experience in a Product Design role, working on cross-functional teams in a SaaS environment
- Strong communication skills to articulate design decisions and advocate for customer’s needs in discussions
- Familiarity with digital design and collaborative tools (We use Figma)
- Experience with methods across the entire design process, including research, problem definition, ideation, prototyping, validation and iteration
- A portfolio that showcases web and/or mobile designs from past projects you’ve worked on
It’d be even cooler if you had:
- Experience with Agile software development practices
- Previous experience in the restaurant-tech industry or working in a restaurant setting
Our commitment to our Shifties:
- Opportunity: Our product is evolving in exciting ways, and we’re focused on delivering even more value to restaurants. This momentum creates real opportunities to learn and grow. Whether you’re honing your craft or exploring new paths, you’ll be supported and empowered to own your growth and impact a product shaping the future of the restaurant industry.
- Challenge: We’re tackling real problems in a fast-moving, complex industry. The work is scrappy and ambiguous, but meaningful. You’ll think critically, act with intention, and shape solutions that make a real difference for restaurant teams.
- Culture: We’re proud to be recognized among the best workplaces in North America. Guided by our mission and values, we move fast to solve meaningful problems and celebrate wins together. Whether through in-office and remote events, team offsites like Sparks, or everyday moments of connection, we create space for shared growth, collaboration, and fun.
- Equity: We’re a Series C, VC-backed SaaS company, and we believe everyone should share in the success they help create. When we build together, we grow together.
- Health and Wellness: We support Shifties in and outside of work, knowing that what people need can change over time. From day one, you’ll have access to benefits like health and dental, lifestyle spending accounts to a parental leave program built with flexibility in mind, to help you bring your best self to work.
- Flexibility: Our team is intentional around how and where we work, whether remotely, in person, or a mix of both. We prioritize candidates who thrive in a hybrid work environment with offices in Saskatoon and Toronto, ensuring in-person collaboration and connection when possible. Plus, we offer a flexible vacation policy to encourage everyone to recharge when needed. Oh, and our ‘90 Day Shift’ program lets Shift work from (almost) anywhere because who wouldn’t want to trade their desk for a beach view once in a while?
- Support: We set Shifties up for success with the tools they need, like the latest Apple tech, a home office setup, and some 7shifts swag to make it official. But support goes beyond day one. We’re serious about professional growth, offering coaching, feedback, development planning, and opportunities to grow from within.
We know you might not check every box, and that’s okay. If you’re excited about this role, inspired to contribute to a meaningful product, and eager to share ideas that drive real change, we’d love to hear from you. We’re building an inclusive team that reflects the diverse industry we serve, and we welcome applicants from all backgrounds.
We thank you for your interest in joining the 7shifts team!
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