Leaad Product Manager (P1605)
84.51° Overview:
84.51° is a retail data science, insights and media company. We help The Kroger Co., consumer packaged goods companies, agencies, publishers and affiliates create more personalized and valuable experiences for shoppers across the path to purchase.
Powered by cutting-edge science, we utilize first-party retail data from more than 62 million U.S. households sourced through the Kroger Plus loyalty card program to fuel a more customer-centric journey using 84.51° Insights, 84.51° Loyalty Marketing and our retail media advertising solution, Kroger Precision Marketing.
Join us at 84.51°!
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The LEAD PRODUCT MANAGER will combine technology and design to solve real customer problems in way that meets the needs of the business. You will work with your key stakeholders and partners to build the right things for our customers that deliver value to our business.
SUMMARY:
This LEAD PRODUCT MANAGER will combine technology and design to enable Kroger Marketing to reach customers in more personalized ways, driving value both to the business and customers. You will work with stakeholders across Kroger Marketing, KTD, and P&LS to build roadmaps that address evolving business needs and the role of 84.51° science and products in Kroger’s ecosystem of marketing technology.
RESPONSIBILITIES:
- Leading work to prioritize and execute the roadmap for DART in alignment with Kroger marketing and incentive strategies, including enabling scaled execution of personalized incentives
- Leading Discoveries to understand customer needs and pain points, clarify technical details, validate ideas, and align to value-adding solutions
- Partnering with stakeholders in KTD to understand the roadmap and function of 3rd party Customer Data Platform (CDP) capabilities and potential impact on 84.51°-owned solutions
- Support 84.51° channel science and Kroger Digital Communications teams in testing and developing new capabilities to drive value in customer communications through email Air Traffic Control (ATC)
- Develop and maintain relationships with stakeholders in Kroger Marketing and KTD to create visibility/ alignment to plans and coordinate solutions development across the Enterprise
- Partner across P&LS to manage shifting priorities and balance near- and long-term solutions that focus on driving outcomes
- Clearly communicate the value and ROI of work delivered with internal partners and external stakeholders
QUALIFICATIONS, SKILLS, AND EXPERIENCE:
Skilled/experienced in the following:
- Managing end-to-end software product development and releases
- Application and function of APIs and data systems (not development)
- Development and use of product data to inform product decisions (both quantitative and qualitative)
- Diagnosing customer/user problems how they think and operate and the platforms/technology they use)
- Driving prioritization based on measurable value, defined usability, feasibility and viability
- Understanding and communicating organization objectives, strategies and customer needs to Data Science and Engineering teams to drive results
- Leading Discovery Process sessions with key stakeholders
- Managing cross-functional software development teams in an agile environment
- Understanding technical details to lead a team, product and/or program
- Building and managing stakeholder relationships to influence and drive change
- Managing business priorities against design/user needs to deliver against flexible and relevant product roadmaps
- Using critical thinking and analytic skills to partner with others and solve complex problems
- Managing through ambiguity to support a team in recovering quickly from setbacks or pivots and drive confidence in cross-functional plans
- Working with cross-functional peers to drive alignment to roadmaps and establish high standards of delivery
Experience:
- 4-6 years relevant experience
- Deep understanding of the business domain, stakeholders, business processes and constraints in which your product(s) play
- Education: Bachelor’s degree or equivalent experience
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Pay Transparency and Benefits
- The stated salary range represents the entire span applicable across all geographic markets from lowest to highest. Actual salary offers will be determined by multiple factors including but not limited to geographic location, relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data and cost of labor. In addition to salary, this position is also eligible for variable compensation.
- Below is a list of some of the benefits we offer our associates:
- Health: Medical: with competitive plan designs and support for self-care, wellness and mental health. Dental: with in-network and out-of-network benefit. Vision: with in-network and out-of-network benefit.
- Wealth: 401(k) with Roth option and matching contribution. Health Savings Account with matching contribution (requires participation in qualifying medical plan). AD&D and supplemental insurance options to help ensure additional protection for you.
- Happiness: Hybrid work environment. Paid time off with flexibility to meet your life needs, including 5 weeks of vacation time, 7 health and wellness days, 3 floating holidays, as well as 6 company-paid holidays per year. Paid leave for maternity, paternity and family care instances.
Pay Range
$99,000 - $167,900 USD
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