Job Application for Network Infrastructure Summer Intern - NY at Achievement First Network Support

Network Infrastructure Summer Intern - NY

Start / End Date: June 16 to Aug 29, 2025 (11-week internship)

Team: Information Technology/Network Infrastructure

Location: Brooklyn & Queens, NY

About Achievement First:

Achievement First serves 15,000 students in 41 schools in five communities across Connecticut, New York, and Rhode Island. All our students come to us through blind lottery. The majority are Black, Latinx, and children from low-income families who will be the first in their families to graduate from college. The mission of Achievement First is to deliver on the promise of equal educational opportunity for all of America’s children. We know that every child— regardless of race, zip code, or economic status—deserves access to great schools. For more information about the Achievement First mission, model, our schools and team, please visit our website at www.achievementfirst.org.

Summary

The Information Technology (IT) Intern is a key member of Achievement First’s IT Team and will help projects around the network infrastructure for all our charter schools. The Intern will work closely with the other members of Team IT but will report directly to the designated Intern Manager for the Network team. The ideal candidate is an intelligent, driven, personable, and hard-working individual with a “whatever it takes” approach to accomplishing goals.

Responsibilities of the IT Intern will include but are not limited to:

Overall

Must be customer-service oriented and willing to learn new techniques
Able to create and maintain documentation using Google Docs and Sheets
Able to organize and inventory Technology equipment and tools
Must follow directions and be detail oriented to ensure the accuracy of work
Punctuality is a must. Expect to work 40 hours per week on a full-time schedule

Technology Infrastructure

Ability to troubleshoot hardware, software, and wireless network issues o Provide tier one technical support for wireless, LAN, WAN, etc.
Engage in moderate physical activity as needed for moving technology equipment

Staff Support

Support the IT team to provide troubleshooting and training for a growing network of 500+ staff members

Skills and Characteristics

A high degree of tech literacy
Acute attention to detail
Must have strong communication skills, both written and oral
Ability to multitask, has strong organization and prioritization skills
Have the desire to work in a fast-paced, highly disciplined, but sometimes unpredictable school environment
Must take direction well and be motivated self-starter with the ability to work independently and “own” projects
Maturity, humility, strong work ethic, sense of humor, and roll-up-my-sleeves attitude

Educational Background and Work Experience

Current undergraduate/recent college graduate with a major or minor in an IT-related discipline or having at least 1-year hands-on technical support experience
Demonstrated experience working successfully in a tech troubleshooting capacity
Experience with Windows Operating Systems and Wi-Fi issues

Requirement for applying:

Candidates must reside within the region of this internship (New York) or plan to relocate at their own expense prior to the start date. This is an on-site role that requires regular in-person presence at schools and/or offices across the region. Achievement First does not provide relocation assistance for this position.

Compensation

Interns will receive an hourly wage of $17 per hour and some transportation benefits.

Achievement First is an equal opportunity employer and an organization that values diversity. People from all diverse backgrounds are strongly encouraged to apply. Spanish language proficiency is a plus. You can learn more about diversity at Achievement First here: http://achievementfirst.org/about-us/diversity/

First Name

Last Name

Phone

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter*

Accepted file types: pdf, doc, docx, txt, rtf

If applicable, please share your LinkedIn profile?

What is your current address?

What is your preferred first name?

What is your preferred last name?

If you were referred for this position by an AF team member, who referred you?

Are you available to start on June 16th, 2025? Do you have any scheduling barriers within the 11 week internship we should note?

What about Achievement First enticed you to apply? Why should we hire you?

Whenever you encounter a technology related problem, describe your thought process on how you would resolve the issue.

As an intern for Team IT, is customer service or technical skill more important? Why?

What do you expect to learn during this internship?

SCENARIO: You received an email from a staff asking to install a software on their work computer BUT you verified that the software is listed in the NOT APPROVED list. How would you respond to the requestor? Please write as if you are responding to the email.

Will you be participating in this internship to earn college credit, or are you doing it for the professional experience?

Is there anything else we should know about you?

Are you legally authorized to work in the U.S.?

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AF is interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Also, please note this employer doesn't participate in E-Verify.

Have you ever been employed by Achievement First?

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Do you certify that the answers to the foregoing questions are true to the best of your knowledge? This affirms that all representations made regarding education and experience are true and accurate. Further, you will provide prompt notification if you are informed of any material changes to your application. (Failure to provide accurate information could result in the rejection of your application or the termination of your employment.)

Do you certify that the answers to the foregoing questions are true to the best of your knowledge? This affirms that all representations made regarding education, GPA, and credential/certification status are true and accurate. Further, you will provide prompt notification if you are informed of any material changes to your application. (Failure to provide accurate information could result in the rejection of your application or the termination of your employment.)

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By checking “yes” to this question, you agree to receive mobile messages from us in relation to this job application. Message frequency varies. Message and data rates may apply. View our Privacy & SMS Policy: https://www.achievementfirst.org/privacy-policy/

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Have you ever been involuntarily terminated, or asked to resign in lieu of termination?

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If you answered Yes to the above question, please explain the circumstances.

Do you have a relative who currently works for Achievement First?

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If yes, please provide their name and your relationship to them.

Network Infrastructure Summer Intern - NY

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