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Admissions Advisor (Co Springs)

Remote

Join the ACI Learning Adventure!

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Our Mission

Welcome to a new era of learning, where individuals and organizations come to transform goals into measurable success. At ACI Learning, we believe that anything worth doing is worth leading the way—with innovation, exceptional experiences, and impactful results.

We provide a full ecosystem of learning and development solutions that empower people and businesses to lead with confidence, learn with purpose, and achieve outcomes that matter. Join us, and together, we'll shape the future of skill-building and professional growth.

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The ACI Team

Imagine collaborating with over 200 of the brightest minds who are passionate, grounded, and dedicated to shaping the future of eLearning. Together, we're not just a team; we're a movement in one of the most exciting times in tech.

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Purpose-Driven Culture

At ACI Learning, work isn’t just a job. It’s a passion we pour into every project, every day. We celebrate creativity, innovation, and the joy of doing what we love.

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Your Opportunity

Are you ready to be part of something transformative? Dive into a world of collaboration, growth, and endless potential. Apply now and help lead the change!

Who We Are

ACI Learning is a leading provider of audit, cybersecurity and IT training solutions, empowering individuals and organizations worldwide to improve their technical capabilities and their cybersecurity with compelling and comprehensive training. Our leadership position extends even further to our new SaaS Learning Platform myACI that goes beyond audit, cyber and IT training to provide organizational and individual knowledge assessment, analytics and training delivery with integrated AI to understand capabilities and skill gaps for organizations.

ACI Tech Academy is a premier career training provider focused on preparing individuals for in-demand roles in IT, cybersecurity, and technical support. As part of the ACI Learning family, we specialize in hands-on, instructor-led programs designed to help learners build real-world skills, earn industry-recognized certifications, and launch successful careers in technology. Our mission is to empower students with the knowledge, confidence, and support needed to thrive in today’s fast-moving digital landscape. Through innovative training approaches and career development services, ACI Tech Academy is helping shape the next generation of IT professionals.

As an Admissions Advisor, you’ll be at the heart of that mission. You’ll be a trusted guide, helping prospective students explore their goals, discover the right path, and feel confident in the steps ahead. Every conversation you have will matter, because you’ll be the first real connection someone has with our academy. This isn’t just about meeting enrollment goals—it’s about making sure each individual feels heard, supported, and set up for success from day one

What You'll Do

  • Welcome each prospective student with genuine curiosity and respect for their unique journey.
  • Lead engaging conversations to understand their goals and explain how our programs can help them succeed.
  • Clearly share program expectations so students can make informed decisions with confidence.
  • Follow up with warmth and persistence, ensuring no one feels left behind if they miss a meeting or have concerns.
  • Serve as their go-to resource for navigating the admissions process—removing confusion and building trust.
  • Keep accurate, up-to-date records in our CRM so every interaction is seamless.
  • Deliver tours (in-person or virtual) that showcase our academy culture and values.
  • Support after-hours events when needed, knowing some opportunities to connect happen outside the 9–5.
  • Always look for ways to improve the candidate experience, from first hello to final decision 

What You'll Need (Requirements)

  • 1–2 years of admissions, sales, or another people-centered role where building relationships was key.
  • Strong communication skills that inspire trust and action.
  • The ability to manage multiple priorities while keeping quality high.
  • Comfort using CRM systems and digital tools to stay organized and responsive.
  • A self-starter mindset with resilience when things don’t go as planned 

What Will Make Us Love You

  • A bachelor’s degree.
  • Experience in education or technology-related fields.
  • Creative approaches to personalizing each candidate’s journey.
  • The ability to make complex information simple and reassuring.
  • A proactive, opportunity-seeking mindset that fuels both personal and team success 

What We're Counting On From You

  • Be the embodiment of our values—kind, professional, and committed to every student’s success.
  • Keep follow-up rates high so no one ever wonders where they stand.
  • Ensure each candidate’s experience feels personal, not transactional.
  • Maintain accurate records so your teammates can seamlessly step in to support.
  • Consistently meet enrollment goals while strengthening our reputation as a place that truly cares.

First 60 Days

  • Complete onboarding and admissions training, including certification as a tour guide.
  • Learn our systems and tools so you can focus more on people and less on process.
  • Shadow experienced team members to see what great candidate care looks like in action.
  • Begin managing your own pipeline while receiving active coaching and feedback.

Longer Term

  • Consistently exceed enrollment goals through strong relationships and referrals.
  • Be a recognized face (and voice) of ACI Tech Academy’s welcoming, student-first culture.
  • Help refine our admissions journey to make it even more supportive and transparent.
  • Develop your expertise in specialized programs or candidate segments.
  • Become a mentor for new Admissions Advisors, passing along the candidate care mindset.

 

At ACI Learning, we offer a competitive, experience-driven salary range that aligns with your qualifications and contributions. To that end, the posted salary range reflects our most reasonable assumption of pay for this position at the time of posting.

Pay range

$55,000 - $70,000 USD

Why ACI Learning is Your Next Big Move

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Comprehensive medical, dental, and vision coverage—starting the 1st of the month after your hire date.

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Four weeks of paid parental or medical leave, so you can focus on what matters most.

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Flexible PTO policy, sick time, and eight paid holidays — because we believe in balance.

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401(k) retirement plan with immediate vesting and up to 5% matching contributions — we invest in your future from day one.

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One free course each year after 90 days — advancing your skills is part of the job.

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Tuition assistance to support your continued education and professional growth.

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