
Survey Analyst, Public Opinion Research
ABOUT THE JOB
The ACLU seeks applicants for the full-time position of Survey Analyst, Public Opinion Research in the Analytics Division of the Technology department of the ACLU’s National office in New York, NY or Washington, DC. This is a hybrid role that has in-office requirements of two (2) days per week or eight (8) days per month.
The ACLU Technology Department provides trusted, dependable, and impactful analytics, engineering and product design and management expertise for the ACLU. In partnership with experts across the ACLU, the technology team delivers best-in-class solutions, services, and innovation that advance the ACLU mission and organizational priorities.
ACLU Analytics partners with teams across the organization to enable the ACLU to make smart, evidence-based decisions and bring quantitative insights on our issues to the courtroom and the public. Our team's work ranges from social science research for litigation & advocacy, to analysis & reporting for fundraising and engagement, to building and maintaining our data infrastructure. We strive to ensure the ACLU leads by example in the ethical use of data and technology. This includes maintaining our privacy and security standards, pushing for transparent data practices from government and corporate actors, and helping to steward high standards for algorithmic fairness, accountability, and transparency.
This position is part of a collective bargaining unit. It is represented by ACLU Staff United (ASU).
WHAT YOU'LL DO
Reporting to the Associate Director, Public Opinion Research, the Survey Analyst will be responsible for focused on qualitative and quantitative public opinion research projects to inform the way the ACLU approaches fundraising, advocacy, communications, and supporter engagement. This could include survey and question design, data analysis, stakeholder communication, and presentation.
YOUR DAY TO DAY
You will be part of the Engagement Analytics team, and work with team members across the Technology team, including analysts and data scientists, as well as stakeholders in our Fundraising, Digital, Political Advocacy, Legal, and Communications teams. Below is a sampling of projects you can expect to dive into:
- Perform quantitative and statistical analysis of public opinion survey data
- Prepare graphs, tables, and other visual presentations of data for written reports and presentations for internal use and public release.
- Design questionnaires, program survey instruments, and write summary reports.
- Design & build dashboards using survey data to guide decision making to improve engagement with the ACLU and build support for the ACLU’s mission.
- Compile, analyze and interpret public and syndicated polling data.
- Work with stakeholders in Communications, Digital, Political Advocacy, and other departments to track and report public attitudes related to ACLU and its activities.
- Stay up-to-date about industry best practices through participation in industry professional groups, attending conferences, webinars, & other activities.
FUTURE ACLU'ERS WILL
- Be committed to advancing the mission of the ACLU
- Center and embed the principles of equity, inclusion and belonging in their work by demonstrating commitment to diversity with an approach that respects and values multiple perspectives
- Be committed to work collaboratively and respectfully toward resolving obstacles and conflicts
WHAT YOU'LL BRING
- Familiarity with scoping opinion research projects and managing day-to-day project needs
- Very strong quantitative, data analysis, and problem-solving skills.
- Demonstrated experience visualizing survey data using BI software, like Tableau, InfoGram, or similar.
- Intermediate understanding of qualitative, quantitative, and mixed research methods and techniques.
- Understanding of opinion research and evidence-based messaging best practices for ACLU issue areas, like free speech, immigrant rights, voting rights, and functional areas, like fundraising, advocacy research, or brand research.
- Strong written and verbal communication; ability to synthesize quantitative and qualitative results, visualize data, and summarize findings for a wide range of nontechnical stakeholders across various functions and levels of an organization.
PREFERRED QUALIFICATIONS/ AREAS YOU WILL GROW IN
- Experience using SPSS, Stata, R or other statistical package
- Experience using statistical techniques using survey data, like MrP, MaxDiff or conjoint analysis.
- Experience designing or moderating qualitative research efforts, like focus groups, QualBoards, or similar.
- Experience running opinion research projects end-to-end, including project and stakeholder management.
COMPENSATION
WHY THE ACLU
For over 100 years, the ACLU has worked to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether it’s ending mass incarceration, achieving full equality for the LGBTQ+ community, establishing new privacy protections for our digital age, or preserving the right to vote or the right to have an abortion, the ACLU takes up the toughest civil liberties cases and issues to defend all people.
We know that great people make a great organization. We value our people and know that what we offer is essential not just their work, but to their overall well-being.
At the ACLU, we offer a broad range of benefits, which include:
- Time away to focus on the things that matter with a generous paid time-off policy
- Focus on your well-being with comprehensive healthcare benefits (including medical, dental and vision coverage, parental leave, gender affirming care & fertility treatment)
- Plan for your retirement with 401k plan and employer match
- We support employee growth and development through annual professional development funds, internal professional development programs and workshops
OUR COMMITMENT TO ACCESSIBILITY, EQUITY, DIVERSITY & INCLUSION
Accessibility, equity, diversity and inclusion are core values of the ACLU and central to our work to advance liberty, equality, and justice for all. For us diversity, equity, accessibility, and inclusion are not just check-the-box activities, but a chance for us to make long-term meaningful change. We are a community committed to learning and growth, humility and grace, transparency and accountability. We believe in a collective responsibility to create a culture of belonging for all people within our organization – one that respects and embraces difference; treats everyone equitably; and empowers our colleagues to do the best work possible. We are as committed to anti-oppression, anti-ableism, and anti-racism internally as we are externally. Because whether we’re in the courts or in the office, we believe ‘We the People’ means all of us.
With this commitment in mind, we strongly encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law.
The ACLU is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please email benefits.hrdept@aclu.org. If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.
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