Back to jobs
New

Director, Growth & Engagement

Washington, DC

The Director, Growth & Engagement is a strategic leader responsible for driving membership growth, engagement, and retention through innovative, data-informed strategies. Partnering with the Vice President of Marketing and Communications, this role leads long-term planning, recruitment initiatives, and efforts to strengthen the member value proposition.

The Director provides strategic oversight of engagement across programs, services, and advocacy, ensuring high-quality member experiences as aligned with organizational goals and membership strategy. This role oversees business intelligence functions as related to member and market data, including environmental insights, workforce and industry data.   

Note: This position is considered Hybrid and will need to commute to ACOG's office located in Washington, D.C.

Supervisory Responsibilities:

  • This position does have direct supervisory responsibilities, which may include serving as a coach and mentor for those they supervise.

Duties/Responsibilities:

Strategic Leadership & Membership Growth

  • Serve as strategic partner on recruitment and long-term membership growth, developing and executing strategies for net growth, retention, and financial sustainability.
  • Build a robust prospect pipeline through market intelligence and outreach; identify emerging markets and trends to expand membership.
  • Design and lead annual recruitment campaigns, partnering with Membership on integrated marketing, print/digital materials, and messaging.

Membership Value & Engagement

  • Own the member value proposition — benefits, services, and engagement models — ensuring it stays central to organizational strategy.
  • Provide strategic direction for engagement initiatives across programs, services, recognition, and advocacy, aligning with broader business goals and internal stakeholders.
  • Facilitate collaboration to advance member engagement in advocacy, programs, and key organizational initiatives.

Member Insights, Research & Satisfaction

  • Conduct annual member satisfaction and needs assessments (surveys, interviews, data analysis) to guide strategy and performance.
  • Commission demographic reports and dashboards; interpret membership data and metrics to inform programmatic priorities and report trends (including retention/attrition) to leadership.
  • Provide actionable insights and metrics to inform programmatic priorities and strategic decisions.
  • Gather and interpret membership data to deepen organizational understanding of member needs and behaviors.

Operational & Financial Performance

  • Streamline recruitment, retention, and engagement operations in collaboration with IT and Membership; oversee vendor relationships and drive continuous operational improvement.
  • Monitor performance against budget, forecast trends, and identify non-dues revenue opportunities to meet financial targets.
  • Oversee vendor relationships supporting membership marketing, engagement, and related services.

Organizational Collaboration & Education

  • Educate staff on membership strategy, foster cross-departmental collaboration, and partner with internal teams to identify new benefits and improve service delivery.
  • Communicate key membership metrics, including retention and attrition, to executive leadership and stakeholders.

Team Leadership & Innovation

  • Lead, coach, and develop direct reports; ensure data accuracy and integrity across membership systems.
  • Stay current on membership trends/best practices and recommend new tools and approaches for acquisition, engagement, and retention.
  • Perform other duties as assigned.

Required Skills/Abilities:

  • Strategic and innovative thinker with experience developing and executing multi-year plans with measurable objectives.
  • Critical and analytical thinking skills.
  • Skills and ability to grow and retain membership, define membership benefits and work with staff to maximize member value from existing benefits.
  • Strong computer and database management skills; experience with membership software is required.
  • Must be an influential leader and team player.
  • High sense of urgency and the ability to pivot as priorities are redirected.
  • Superior oral and written communication skills and ability to work effectively with all professional levels of members, staff and vendors; strong membership service orientation essential; knowledge of current and emerging trends in the association membership field.
  • Organized and comfortable juggling a variety of priorities.
  • Ability to travel.

Education and Experience:

  • Bachelor’s Degree Masters in business administration, management or marketing preferred.
  • 10 years of experience in membership promotion, marketing, and retention.
  • 3-5 years of supervisory experience.
  • CAE certification preferred.
  • Member association or non-profit experience preferred.
  • Must have budget management experience.

Salary Range

$120,000 - $135,000 USD

Our Perks

Paid Parental Leave – Breastfeeding Friendly Workplace –  Flexible work schedule –  Commuting Allowance – Generous Paid Time Off – Holiday Pay – Life Insurance – Community Volunteering Opportunities – Generous 401(k) Company Contributions – Medical, Dental, and Vision Insurance – Learning Opportunities and Tuition Reimbursement – Company-Sponsored Team Outings – and more!

ACOG is an EEO employer committed to providing equal employment opportunities to all applicants and employees. As a federal government contractor and in accordance with applicable laws, regulations, and Executive Orders, the College takes affirmative action to ensure that applicants and employees covered are not discriminated against because of their race, color, religion, national origin, sex (gender), age, disability, pregnancy, marital status, sexual orientation, personal appearance, gender identity or expression, family responsibilities, political affiliation, veteran status, genetic information, or any other characteristic that is protected by applicable law. For more information about your equal employment opportunity rights, please view this poster: EEO is the Law. The College also participates in E-Verify.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter*

Accepted file types: pdf, doc, docx, txt, rtf

Select...

 

 

Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in American College of Obstetricians and Gynecologists’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.