Team Lead Compliance Escalations

This is Adyen

We took an unobvious approach to starting a payments company, building a platform from scratch. Today, we're the payments platform of choice for the world's brightest companies. Our unobvious approach is a product of our diverse perspectives. This diversity, of backgrounds, cultures, and perspectives, is essential in helping us maintain our momentum. Our business challenges are unique, we need as many different voices as possible to join us in solving them - voices like yours. So no matter where you’re from, who you love, or what you believe in, we welcome you to be your true self at Adyen.

Compliance Escalations Team Lead

For our fast-paced Compliance Escalations Team, we are looking for an experienced people leader with a strong understanding of the regulatory obligations that Adyen faces as a financial institution. In this role, you will guide and support a high-performance team of Compliance Officers, who focus on managing the integrity risks framework around our customers’ setups (e.g. platforms) and Products / Services across all Adyen’s service lines (e.g. acquiring, issuing, bank accounts), as well as the Enhanced Due Diligence (EDD) processes involved. Your experience in process optimisation will help to scale the end-to-end EDD process. The successful candidate demonstrates strong leadership skills, the ability to set goals and drive results and has excellent verbal- and written communication skills.

What you’ll do

  • Lead a high-performance team of 8 Compliance Specialists who act as a gatekeeper to prevent Adyen to be exposed to integrity risks outside of the risk appetite;
  • Monitoring and optimising Adyen’s advanced Compliance framework for further exponential growth;
  • Initiate, drive and deliver projects that will allow Adyen to scale its Compliance processes;
  • Set the team up for success by establishing clear goals and monitoring qualitative and timely execution, while celebrating successes as we reach towards achieving our full potential as a leader in this industry;
  • Cross-functional collaboration with the wider compliance- and regulatory team, commercial- and operational teams, acting as a linking pin to achieve common objectives;

Who you are 

  • You have 4+ years of leadership experience, which includes mentoring- and developing team members, drive the team’s performance and provide feedback and support as needed;
  • You bring strong, applicable knowledge of the regulatory environment in which Adyen operates as a global acquirer;
  • You bring 3+ years of work experience in or have had exposure to Compliance in financial services, FinTech or Consultancy;
  • Your project management experience allows you to take full ownership and guide the team to achieve long-term objectives;
  • Your analytical- and communication skills allow you to structure and simplify complexity on a daily basis;
  • You have solid interpersonal skills to communicate and interact with both internal and external stakeholders from varying disciplines and cultures;

Please note that this role is a full-time position in Amsterdam. It will require a relocation in case you live outside of the Netherlands.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

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The information you provide when you fill out this form and which we collect during your application process will be held and used by Adyen primarily for the purposes of considering your application and your suitability for employment with us and will generally be kept for one year, unless we need to keep your data longer. You can find more information about how we handle your personal data and about your rights in our Applicant Privacy Notice.


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Disclaimer: We invite you to complete this optional survey to help us evaluate our diversity and inclusion efforts. The data collected will help us create a workplace where diversity and inclusion is celebrated by monitoring equal opportunities and improving the early stage of our recruitment process. Your individual answers will never be visible to any Adyen employees and answers to this survey will not affect your application in any way. By submitting your answers you hereby consent to Adyen using the data for the prescribed purpose. For more information about the processing of your data and request for deletion, please have a look at the Applicant Privacy Policy


*Based on the classification provided by the central bureau of statistics in the Netherlands. 

**At Adyen, we are building an organization that supports people in their many unique life situations. Knowing this information will help us make our hiring process, benefits and professional development equitable and inclusive.