Implementation Manager

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Implementation Manager

Adyen is looking for Implementation Managers with a solid understanding of and hands-on experience with technology, integration design, project management and a strong merchant focus. As an Implementation Manager, you will be the primary point of contact for our merchant's technical teams, guiding them through the design, development, testing, and launch phases of their integrations with Adyen's platform. Your focus will be on ensuring an exceptional merchant experience throughout the project lifecycle. 

In this role, you will have the opportunity to work on diverse projects that encompass various payment solutions, including e-commerce platforms, marketplaces, and card issuing programs. By leveraging your technical proficiency and business acumen, you will play a vital role in guaranteeing a smooth implementation process and maintaining open lines of communication with our merchants and internal teams. This position is based in our Amsterdam office, and the ideal candidate is both consultative and technical.

What you'll do:

  • Utilize development and programming expertise to create scalable and robust solutions for merchant integrations, while ensuring adherence to payment best practices.
  • Serve as a consultative partner in specific verticals such as e-commerce, point of sale, and multi-faceted platforms, guiding merchants through integration processes.
  • Collaborate cross-functionally with Sales, Account Managers, Product, and Engineering teams to deliver seamless merchant experiences and drive continuous improvements.
  • Leverage project management and technical consulting skills to oversee high-quality project delivery, guaranteeing the technical integrity of merchant integrations.
  • Provide consultation on optimizing payment solutions, including checkout experiences, authentication, omni-channel payments, and platform onboarding, while collaborating with Developers and Product Managers to enhance the platform.

Who you are:

  • 3+ years experience integrating and/or providing technical consultation when integrating with Web APIs
  • Proven ability to quickly learn new technologies, understand complex systems (APIs, databases, SDK's, etc.), and desire to improve technical acumen
  • Excellent communication skills; comfortable leading meetings with high level decision makers
  • Ability to identify and clearly communicate pragmatic solutions to complex integration problems
  • Fluency in English is required for this position.
  • Experience in the payments landscape is a big plus.

 

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

 

This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

 

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The information you provide when you fill out this form and which we collect during your application process will be held and used by Adyen primarily for the purposes of considering your application and your suitability for employment with us and will generally be kept for one year, unless we need to keep your data longer. You can find more information about how we handle your personal data and about your rights in our Applicant Privacy Notice.

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Demographic Survey - NL

Disclaimer: We invite you to complete this optional survey to help us evaluate our diversity and inclusion efforts. The data collected will help us create a workplace where diversity and inclusion is celebrated by monitoring equal opportunities and improving the early stage of our recruitment process. Your individual answers will never be visible to any Adyen employees and answers to this survey will not affect your application in any way. By submitting your answers you hereby consent to Adyen using the data for the prescribed purpose. For more information about the processing of your data and request for deletion, please have a look at the Applicant Privacy Policy

 

*Based on the classification provided by the central bureau of statistics in the Netherlands. 

**At Adyen, we are building an organization that supports people in their many unique life situations. Knowing this information will help us make our hiring process, benefits and professional development equitable and inclusive. 

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