Online Learning Manager, Commercial Academy

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Online Learning Manager, Commercial Academy

At Adyen, we believe in the power of innovation, and we're constantly evolving to meet the dynamic needs of the global payments landscape. As a leader in payment and financial technology, we recognise that our success is intrinsically tied to the knowledge and skills of our commercial teams. To fuel their growth and to ensure we reach our ambitions as a company, we are on the lookout for a highly experienced and strategic-minded Commercial Academy Online Learning Manager.

What you’ll do

As an Online Learning Manager you will play a pivotal role in helping to design and manage online learning programs that empower our global commercial teams. Your mission is to create a cutting-edge blended learning environment that helps our commercial people close more deals faster.

• Design: Create virtual learnings for commercial teams at Adyen, including but not limited to:
• Producing and editing video content
• Designing and creating graphics in Keynote, Adobe Premiere, Adobe, Articulate Storyline
• Curriculum Development: Collaborate with trainers, commercial leaders and subject matter experts across the organization to understand skill gaps and design engaging and relevant online learning content for our commercial teams.
• Content Management: ensure clean and relevant community library in our learning management system and other content resources. 

Who you are

• You have at least 3+ years of experience in education; preferably in a commercial enablement role, with a track record of designing and managing engaging learning programs, including new hire onboarding, product training, certifications, etc.
• You understand how commercial people learn in an online training setting and can design engaging exercises, including audio/video production and gamification, that drive impactful learning in their selling approach.
• You have a commercial mindset and have been part of a commercial organization in previous roles, ensuring a deep understanding of our audience.
• You have worked with, or are excited to learn, how to use learning management systems and technologies like Articulate Storyline, Rise 360, Adobe Captivate, Adobe Premiere, Docebo, Keynote, etc.
• You have strong project management skills with the ability to drive initiatives from concept to implementation and can ruthlessly prioritize business-critical projects.
• You are a great communicator, especially towards commercial people: concise, impactful, and people-oriented, both written and verbally, in fluent English.
• You know how to obtain important feedback from both internal trainers and participants and implement it to improve programs and sessions, understanding that co-creation is vital for our success.
• You are a critical thinker who brings fresh ideas and creative solutions to the table and has the confidence to challenge, assess critically, and make hard decisions.
• You have the ‘roll up your sleeves’ mentality to put in work and make it happen.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.