Job Application for Data Analyst Operations at Adyen

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Data Analyst, Merchant Operations

Adyen is looking for a data analyst with a focus on Merchant Operations to join our team in Amsterdam. This team helps to embed analytics into the decision-making processes for specifically the Merchant Operations teams within the operations function.

Merchant Operations is a large department with various teams such as onboarding operations, merchant risk and AML. You will be working together with the Merchant Operations leadership team to help them to make data-driven decisions and drive scalable services. The ideal candidate has a strong analytical mindset together with excellent project management skills.

Whether you come from the payments space or not, we need you to be an independent and enthusiastic thinker who can facilitate our growth by scaling internal projects and focus on continuous optimization and automation.

What You’ll Do

Identify the necessary data required to address questions, extract the required data, build dashboards and perform analysis on Global Merchant OPS metrics
Work closely with the leaders from the Merchant Operations department to support business decisions based on the analytics
Continuous performance optimization- in-depth collaboration with all stakeholders of the different processes in order to optimize the performance targets
Storytelling- turn your findings into effective communication and concise and actionable advice by connecting the data to a story
Innovation- develop initiatives for further reporting optimizations, to improve the data visualization and usability by merchants and other teams within Adyen

Who You Are

You have at least 5 years of relevant working experience
You have the ability to extract meaningful insights from large datasets and turn them into clear recommendations to the stakeholders
You are proficient in writing queries in SQL; experience with BI tools, and data analysis languages such as Python
You have a proven track record in project management skills, you know how to drive business projects in a structured manner and you are not afraid to ‘build as you go’
You love to work in an international environment, and to build strong relationships with global and multicultural teams
Preferably, you have an affinity for AML/KYC and operational processes, and you're interested in learning more about it
You can communicate fluently in English, both written and spoken

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Please note that this role is a full-time position in Amsterdam. It will require a relocation in case you live outside of the Netherlands.

We do not offer remote only roles and will only consider applications in English language.

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(Please note that we will only review applications written in English, this also applies to your resume) Excellent English proficiency is required to work at Adyen. Do you have at least a B2 level or an equivalent of this in both spoken and written skills?

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Why Adyen?

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We have a hybrid workplace and value in-person collaboration (3 x Office and 2 x WFH). We do not offer remote only roles. Is this suitable for you?

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Could you please provide an estimate of your preferred annual base salary (bruto)? (You can also mention a range).

At Adyen, we strive to create an accessible and inclusive experience for all candidates. Please let our team know if you need any adjustments to the recruitment process to make it more accessible and/or inclusive to your needs.

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The information you provide when you fill out this form and which we collect during your application process will be held and used by Adyen primarily for the purposes of considering your application and your suitability for employment with us and will generally be kept for one year, unless we need to keep your data longer. You can find more information about how we handle your personal data and about your rights in our Applicant Privacy Notice.

Demographic Survey - NL

Disclaimer: We invite you to complete this optional survey to help us evaluate our diversity and inclusion efforts. The data collected will help us create a workplace where diversity and inclusion is celebrated by monitoring equal opportunities and improving the early stage of our recruitment process. Your individual answers will never be visible to any Adyen employees and answers to this survey will not affect your application in any way. By submitting your answers you hereby consent to Adyen using the data for the prescribed purpose. For more information about the processing of your data and request for deletion, please have a look at the Applicant Privacy Policy.

*Based on the classification provided by the central bureau of statistics in the Netherlands.

**At Adyen, we are building an organization that supports people in their many unique life situations. Knowing this information will help us make our hiring process, benefits and professional development equitable and inclusive.

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Data Analyst Operations

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Demographic Survey - NL