Job Application for Merchant Fraud Analyst at Adyen

This is Adyen

Adyen is the payments platform of choice for the world's leading companies, delivering frictionless payments across online, mobile, and in-store channels. Our team members are motivated to help each other do remarkable things every day. We face unique technical challenges at scale and we solve those as a team. And together, we deliver innovative and ethical solutions that transform the way the world pays.

We took an unobvious approach to starting a payments company, building a platform from scratch. Now, Adyen serves the world's brightest companies like Facebook, Uber, L'Oreal, Casper, Bonobos, and Spotify.

Merchant Fraud Analyst

We are looking for an ambitious analyst to join our Merchant Fraud team. As part of the Merchant Fraud team in Amsterdam you will be working closely with Risk, Product and other Merchant Operations teams. As a Merchant Fraud Analyst you will be responsible for identifying, investigating, and preventing fraudulent activities related to our acquiring and embedded financial services. Your expertise will contribute to maintaining the integrity of our platform and ensuring a secure and trustworthy environment for our users. The Merchant Fraud Team is responsible for detecting and mitigating fraudulent activity that scalably reduces risk for Adyen and its customers.

What you’ll do

Monitor and investigate transaction patterns, account activities, and user behavior patterns to detect and mitigate fraudulent activities in real-time.
Assist in the development and optimization of fraud detection systems and tools, suggesting improvements and enhancements as needed.
Develop and optimize policies and procedures for fraud incident response, root cause analysis, funds recovery and communication protocols.
Stay up-to-date with the latest fraud trends, techniques, and technologies to continuously enhance fraud detection and prevention methods.

Who you are

Fluent in spoken and written English
Experience in fraud at a financial institution
Knowledge of multiple forms of fraud, financial crimes and scams
Willingness to make difficult decisions and quickly learn and iterate from these experiences - you are skilled at using data to drive decisions
You are able to work both on your own and with others, taking ownership where your knowledge is needed. At the same time you are a strong collaborator who is comfortable with connecting with colleagues across different teams and cultures, sharing ideas to improve efficient teamwork.

Our Diversity, Equity and Inclusion commitments

Our unobvious approach is a product of our diverse perspectives. This diversity of backgrounds, cultures, and perspectives is essential in helping us maintain our momentum. Our business and technical opportunities are unique, we need as many different voices as possible to join us in solving them - voices like yours. So no matter where you’re from, who you love, or what you believe in, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Please, submit your resume in English language.

First Name

Last Name

Phone

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

(Please note that we will only review applications written in English, this also applies to your resume) Excellent English proficiency is required to work at Adyen. Do you have at least a B2 level or an equivalent of this in both spoken and written skills?

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Have you had an Adyen interview before? If so, please specify when.

What is your motivation to join Adyen?

What kind of relevant work experience do you have (Merchant Fraud/AML/Investigations)?

Do you live in the Netherlands?

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Will you require Visa Sponsorship to work in the Netherlands now or in the future?

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We have a hybrid workplace and value in-person collaboration (3 x Office and 2 x WFH). We do not offer remote only roles. Is this suitable for you?

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Could you please provide an estimate of your preferred annual base salary (bruto)? (You can also mention a range).

At Adyen, we strive to create an accessible and inclusive experience for all candidates. Please let our team know if you need any adjustments to the recruitment process to make it more accessible and/or inclusive to your needs.

Point of Data Transfer *

Acknowledge/Confirm

The information you provide when you fill out this form and which we collect during your application process will be held and used by Adyen primarily for the purposes of considering your application and your suitability for employment with us and will generally be kept for one year, unless we need to keep your data longer. You can find more information about how we handle your personal data and about your rights in our Applicant Privacy Notice.

Demographic Survey - NL

Disclaimer: We invite you to complete this optional survey to help us evaluate our diversity and inclusion efforts. The data collected will help us create a workplace where diversity and inclusion is celebrated by monitoring equal opportunities and improving the early stage of our recruitment process. Your individual answers will never be visible to any Adyen employees and answers to this survey will not affect your application in any way. By submitting your answers you hereby consent to Adyen using the data for the prescribed purpose. For more information about the processing of your data and request for deletion, please have a look at the Applicant Privacy Policy.

*Based on the classification provided by the central bureau of statistics in the Netherlands.

**At Adyen, we are building an organization that supports people in their many unique life situations. Knowing this information will help us make our hiring process, benefits and professional development equitable and inclusive.

What is your gender identity?

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How old are you?

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For Dutch citizens: Which culture* was alongside the Dutch significant in your upbringing?

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Do you identify as a member of the LGBTIQ+ community?

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Do you have caregiving responsibilities** such as childcare, eldercare or disability care?

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Do you identify as having a mental or physical health condition?

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Do you identify as neurodiverse (eg Attention Deficit Disorder, Dyslexia, Autism Spectrum Disorder)?

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Do you consider yourself part of an under-represented group? (This may relate to elements of identity such as gender, sexual orientation, race or ethnicity, neurodiversity, disability and/or other elements of identity not listed here)

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Merchant Fraud Analyst

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Demographic Survey - NL