Manager, Credit Risk Operations

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Adyen received its banking license in 2017 and since the last couple of years, we have made our foray into Embedded Finance where we enable our platforms to offer state of art embedded financial solutions including banking, lending & issuing

Manager, Credit Risk 

As Manager Credit Risk, based in Amsterdam, you will lead a team of high-performing professionals that evaluates and manages credit risk coming from a portfolio of enterprise merchants and new products. You will guide and mentor the team, ensure the delivery of high-quality work, and closely cooperate with the other departments. 

Your team works closely with the Commercial, Product, Compliance, and Legal teams while collaborating with some of the biggest companies, all with one overarching goal:  limiting Adyen’s exposure to credit losses. Your team is highly motivated, extremely innovative, and thrives on shared success. As we operate globally, your team is part of an international team with diverse backgrounds and skill sets. You will play a key role in expanding our suite of credit risk products, as well as scaling Adyen to the next level.

Our ideal candidate has a solid problem-solving mindset, is a great communicator, and has a passion for finance.

What you’ll do

• Lead a world-class Credit Operations team in Amsterdam to manage credit portfolio performance within our risk appetite.
• Ensure operational excellence through strengthening our credit underwriting, monitoring, and collections framework.
• Collaborate with cross-functional teams to enhance credit risk management, develop new credit products, and optimize current credit processes, policies, and procedures.
• Be a key source of knowledge regarding credit risk for your team and within Adyen.
• Coach and mentor members of the team, and play a key role in their personal and professional development.
• Be an ambassador of the Adyen Formula.

Who you are

• You have over 5 years  of experience in credit risk, overseeing diverse portfolios across financial products, jurisdictions, and company types. 
• You are able to ensure effective collaboration between your team, commercial and product teams to ensure a coordinated credit management strategy.
• You have a strong understanding of designing and implementing scalable and effective credit risk frameworks for financial products that support business growth and are regulatory compliant.
• You are able to serve as an escalation point to varied risk management questions and challenges.
• You thrive in an unstructured, fast-paced environment, challenging the status-quo and a ‘can-do’ mentality.
• You have strong written and verbal communication skills.

***Internally the role is being called Team Lead, Credit Risk Operations

Please, note that this role is a full-time position in Amsterdam. It will require a relocation in case you live outside of Amsterdam.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Please note that this is a full-time position based in Amsterdam, and it requires relocation if you currently reside outside the Netherlands. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.