Field Engineer
About Us
We are seeking a Field Tech Engineer to provide support for a Voice over IP (VOIP) modernization (VMOD) effort, including unified communications (UC) and contact center (CC) capabilities. As the Field Tech Engineer you will be responsible for conducting and supporting activities at the customer sites across the U.S. Join this passionate team of industry-leading individuals supporting the Best Practices in Agile Software Development and IT Support for the Department of Defense.
Responsibilities Include:
- Conduct site surveys to collect the information necessary to deploy the system (e.g., as-is and to-be floor plans, network, space/power available/needed, end user information, equipment to be decommissioned)
- Prepare site survey reports, including the to-be rack elevations depicting cable / power runs)
- Perform / support remediation activities (e.g., installing racks, conduit, cables)
- Install equipment in the lab and/or customer site
- Perform / support testing (e.g., equipment, configurations)
- Uninstall / disposal of legacy equipment
- Support end user migration (e.g., deskside and/or telephone support)
- Perform other related duties as assigned
Required Skills, Qualifications, and Experience:
Minimum Experience:
- Two (2) plus years of related network engineering/IT experience/field tech.
Clearance:
- U.S. Citizenship is required with an active DoD Secret clearance or higher. Must be able to maintain at least a DoD Secret.
Education:
- College degree (B.A./B.S.) (equivalent professional experience will be considered in lieu of degree).
Certifications:
- Active CompTIA Security+ Certification is required (and must be maintained)
Skills:
- Network equipment integration and configuration
- Support / troubleshooting
- Device maintenance / updating
- Site moves / new standups
- Network routing
- Network switching
- Network trouble shooting
- Voice gateways and protocols
- Excellent written and verbal communication skills
- Familiarity with the general IT practices and terminology
- Highly responsible, team-oriented individual with very strong work ethic; self-starter
- Technical document writing
- Experience working on government contracts
- Voice telecommunications experience.
Compensation: $85,000 - $110,000
At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.
- 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
- Performance Bonuses: Issued twice annually, based on company performance. We succeed together and share the results.
- 401(k) with Match: 3% company match with immediate vesting, plus company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
- Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
- Parental Leave: 15 days of fully paid leave for new parents, because family matters.
- Military Differential Pay: We bridge the gap for employees on active duty so they don’t take a financial hit while serving.
- Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
- Shared Success: In the event of a company sale, our CEO has committed to returning up to 80% of net proceeds to employees, a rare, values-driven approach to profit sharing.
At AGE, you’ll do work that matters, supported by a company that delivers for its people.
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