Sales Engineer

Agilysys exclusively delivers state-of-the-art hospitality technology software solutions and services that help organizations go beyond what they can accomplish with traditional property management systems (PMS), point-of-sale (POS) solutions and food and beverage I & P systems. Our modern, state-of-the-art solutions work standalone to provide best-in-class capabilities or together in a coordinated ecosystem that unifies data and workflows across a property, equipping staff members to delight guests, improve efficiency, and grow margins. Our 100% hospitality customer base includes branded and independent hotels; multi-amenity resorts; casinos; property, hotel and resort management companies; cruise lines; corporate dining providers; higher education campus dining providers; food service management companies; hospitals; lifestyle communities; senior living facilities; stadiums; and theme parks. You can learn more about us by visiting Leading Hospitality Management Software | Agilysys.

• Product Demonstrations & Presentations
• Pre-Sales Support (Requirements Gathering, Solution Definition & RFP Responses)
• Company Promotion (Trade Shows & Conferences)
• Define the functional and technical solutions for customers in collaboration with Product Owners, including RFI/RFP technical solutions. These solutions will cover the full range of F&B solutions.
• Develop requirements documentation that clearly reflects Gaming customer needs.
• Maintain sales demo environment

• Bachelor’s degree preferred or equivalent combination of technical education and work experience
• 3-5 years of experience as a Sales Engineer or related customer-facing experience
• Expert knowledge of Agilysys’ F&B Products including InfoGenesis, IG Flex, OnDemand, and KDS
• Deep industry knowledge in the Casino space
• Strong understanding of enterprise software principles (API, relational databases, networking, services).
• Road Warrior: Over 50% travel
• Secures input from all necessary stakeholders as necessary, to ensure appropriate solution is provided
• Coordinates closely with internal sales, sales support, and service resources to align solution design with customer’s business requirements.
• Opportunistically pursue and collaborates with sales to ensure these opportunities are effectively covered and advanced
• Solid understanding of hospitality business best practices.
• Exceptional verbal and written communication skills
• Enthusiastic personality and a passion for hospitality